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Hims & Hers vs Twentyeight Health: Which Is Better?

Head-to-head comparison of Hims & Hers and Twentyeight Health based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

Hims & Hers scores higher overall in our independent evaluation (77.5/100 vs 75/100), leading on experience, product range. Twentyeight Health comes out ahead on trust & safety, value.

78
Hims & Hers
Very Good

The largest publicly traded D2C telehealth platform, offering treatments across hair loss, ED, mental health, skincare, and weight loss.

Visit Hims & Hers
75

Brooklyn-based women's telehealth service covering birth control, emergency contraception, UTI/BV/yeast and herpes treatment, prescription skincare and branded GLP-1s under a $19.99/mo membership ($0 in-network).

Visit Twentyeight Health

Score Breakdown

DimensionHims & HersTwentyeight Health
Overall Score77.5/100 ✓75/100
Trust & Safety30%75/10076/100 ✓
Value25%70/10080/100 ✓
Experience20%85/100 ✓72/100
Product Range15%90/100 ✓72/100
Reputation10%70/10070/100

At a Glance

Founded20172018
HeadquartersSan Francisco, CABrooklyn, NY
Publicly tradedYes (HIMS)No
Treatment categories74
Treatments listed117
Starting price$11/mo$15/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryHims & HersTwentyeight Health
Weight Loss / GLP-1$149–$299
Branded Wegovy (oral/injectable)
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Women's Health—$15–$19.99
Complete Care Membership
Dermatology$30–$55
Custom Acne Cream
—
Sexual Health$11–$44
Tadalafil (generic Cialis)
—

Hims & Hers

+Widest treatment category coverage of any D2C telehealth brand
+Vertically integrated pharmacy keeps costs down and shipping fast
+Publicly traded with transparent financials
−Compounded GLP-1 programs being phased out after Novo Nordisk deal
−Subscription auto-renewal complaints common on Reddit
−Customer support response times vary
Read the full Hims & Hers review →

Twentyeight Health

+Low entry cost: $19.99/mo membership ($0 when in-network), birth control from $16/pack cash and often $0 with insurance
+Accepts most commercial insurance and Medicaid in multiple states, which few D2C telehealth brands do
+One membership covers contraception, EC, UTI/BV/yeast, herpes, skincare and weight care, and urgent-care prescriptions are ready for pickup in 4–6 hours
−Medications are billed separately from the membership, which some reviewers say caused unexpected charges
−Weight care (branded Wegovy/Zepbound only) is limited to about 22 states, and skincare to a subset of states
−21% of Trustpilot reviews are 1-star, citing billing discrepancies and support communication problems
Read the full Twentyeight Health review →

Hims & Hers vs Twentyeight Health — FAQ

Is Hims & Hers better than Twentyeight Health?

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Hims & Hers scores higher overall in our independent evaluation (77.5/100 vs 75/100), leading on experience, product range. Twentyeight Health comes out ahead on trust & safety, value.

Is Hims & Hers or Twentyeight Health cheaper?

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Hims & Hers has the lower starting price (from $11/mo vs $15/mo for Twentyeight Health). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do Hims & Hers and Twentyeight Health both offer?

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Both platforms treat Weight Loss / GLP-1, Women's Health, Dermatology, Sexual Health. Hims & Hers covers 7 treatment categories total and Twentyeight Health covers 4.

Still deciding?

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