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Joyous vs Teladoc Health: Which Is Better?

Head-to-head comparison of Joyous and Teladoc Health based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

Teladoc Health scores higher overall in our independent evaluation (79.9/100 vs 64/100), leading on trust & safety, experience, product range, reputation. Joyous comes out ahead on value.

64
Joyous
Fair

The most affordable at-home ketamine provider, offering very-low-dose (microdose) sublingual ketamine for depression, anxiety, and PTSD at $129/month.

Visit Joyous
80

Teladoc Health is the largest publicly traded telehealth provider in the US, offering 24/7 general medical, mental health, dermatology, and nutrition visits on a self-pay or insurance basis.

Visit Teladoc Health

Score Breakdown

DimensionJoyousTeladoc Health
Overall Score64/10079.9/100 ✓
Trust & Safety30%60/10088/100 ✓
Value25%85/100 ✓68/100
Experience20%60/10088/100 ✓
Product Range15%55/10078/100 ✓
Reputation10%55/10072/100 ✓

At a Glance

Founded20212002
HeadquartersFoster City, CAPurchase, NY
Publicly tradedNoYes (TDOC)
Treatment categories13
Treatments listed23
Starting price$129/mo$89/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryJoyousTeladoc Health
Mental Health$129
Commitment Plan (3-month minimum)
$119
Mental Health Visit

Joyous

+Most affordable at-home ketamine option at $129/mo — fraction of competitors' pricing
+Microdose approach: patients stay fully functional, no sitter required, compatible with SSRIs
+All-inclusive flat pricing: consultation, medication, provider access, portal, and check-ins bundled
−$400K privacy class action settlement (2025) for disclosing confidential customer data
−BBB C+ rating with 112 complaints — billing after cancellation is the top issue
−High provider turnover — patients rarely see the same clinician twice
Read the full Joyous review →

Teladoc Health

+Largest and most-reviewed telehealth brand in the US, with a 4.7-star Trustpilot average across 47,000+ reviews
+Transparent flat self-pay pricing for 24/7 care, mental health, dermatology, and nutrition visits
+Deep clinician bench drives consistently short wait times and high care-quality marks
−Primary care and chronic condition management are not available self-pay, a significant gap for uninsured patients wanting ongoing care
−Self-pay pricing ($89-$119/visit) runs higher than several async-consult competitors for comparable conditions
−Some reviewers describe individual clinicians as dismissive, with prescription timing varying by provider
Read the full Teladoc Health review →

Joyous vs Teladoc Health — FAQ

Is Joyous better than Teladoc Health?

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Teladoc Health scores higher overall in our independent evaluation (79.9/100 vs 64/100), leading on trust & safety, experience, product range, reputation. Joyous comes out ahead on value.

Is Joyous or Teladoc Health cheaper?

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Teladoc Health has the lower starting price (from $89/mo vs $129/mo for Joyous). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do Joyous and Teladoc Health both offer?

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Both platforms treat Mental Health. Joyous covers 1 treatment category total and Teladoc Health covers 3.

Still deciding?

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