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Keeps vs ZipHealth: Which Is Better?

Head-to-head comparison of Keeps and ZipHealth based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

Keeps scores higher overall in our independent evaluation (69.7/100 vs 59/100), leading on trust & safety, value, experience, reputation. ZipHealth comes out ahead on product range.

70
Keeps
Good

Hair loss specialist with dermatologist oversight, now owned by Remedy Meds following its acquisition of parent company Thirty Madison.

Visit Keeps
59

A high-volume, low-cost generalist telehealth pharmacy platform covering hair loss, ED, and other common prescription needs.

Visit ZipHealth

Score Breakdown

DimensionKeepsZipHealth
Overall Score69.7/100 ✓59/100
Trust & Safety30%68/100 ✓55/100
Value25%70/100 ✓55/100
Experience20%75/100 ✓62/100
Product Range15%62/10070/100 ✓
Reputation10%75/100 ✓58/100

At a Glance

Founded2018—
HeadquartersNew York, NYDelray Beach, FL
Publicly tradedNoNo
Treatment categories14
Treatments listed34
Starting price$10/mo$20/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryKeepsZipHealth
Hair Loss$10–$15
Minoxidil (topical)
$20–$40
Hair Loss Treatment (Finasteride)

Keeps

+Deep specialization in hair loss — focused expertise
+Dermatologist consultations included
+Progress photo tracking built into the platform
−No public pricing — costs only visible after starting an intake (a recent change)
−Shipping no longer free: $5 per shipment per Keeps' own FAQ
−New parent Remedy Meds carries a BBB 'F' rating and a 2025 FDA warning letter — ownership risk worth watching
Read the full Keeps review →

ZipHealth

+Large scale for a generalist telehealth pharmacy platform: 560,000+ customers claimed and one of the higher Trustpilot review volumes in the category (3,700+ reviews, 4.2 average).
+Broad prescription menu spanning hair loss (finasteride), ED, migraine, antiviral, UTI, and other common conditions through a single flat consultation fee.
+Fast, self-service intake flow praised by many reviewers as easy to navigate.
−Reviewers describe automatic subscription renewals with insufficient warning and difficulty canceling — a billing-friction issue distinct from having a subscription model at all.
−Individual medication pricing (including finasteride) is not shown until after intake is completed, limiting upfront price transparency.
−Multiple reviewers report multi-day waits for provider consultations despite marketing an 'express' service.
Read the full ZipHealth review →

Keeps vs ZipHealth — FAQ

Is Keeps better than ZipHealth?

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Keeps scores higher overall in our independent evaluation (69.7/100 vs 59/100), leading on trust & safety, value, experience, reputation. ZipHealth comes out ahead on product range.

Is Keeps or ZipHealth cheaper?

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Keeps has the lower starting price (from $10/mo vs $20/mo for ZipHealth). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do Keeps and ZipHealth both offer?

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Both platforms treat Hair Loss. Keeps covers 1 treatment category total and ZipHealth covers 4.

Still deciding?

Keeps alternativesZipHealth alternativesTake the Match Quiz