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Paloma Health vs PlushCare: Which Is Better?

Head-to-head comparison of Paloma Health and PlushCare based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

PlushCare scores higher overall in our independent evaluation (68.3/100 vs 57.7/100), leading on trust & safety, experience, product range, reputation.

58

A niche telehealth brand built specifically around hypothyroidism and Hashimoto's care, pairing at-home lab testing with endocrinology-informed treatment.

Visit Paloma Health
68

PlushCare is a virtual primary-care membership service that layers weight-loss visits and branded GLP-1 prescriptions onto its core telehealth offering, rather than running a dedicated compounded-GLP-1 program.

Visit PlushCare

Score Breakdown

DimensionPaloma HealthPlushCare
Overall Score57.7/10068.3/100 ✓
Trust & Safety30%58/10078/100 ✓
Value25%62/10062/100
Experience20%55/10062/100 ✓
Product Range15%55/10065/100 ✓
Reputation10%55/10072/100 ✓

At a Glance

Founded20182014
HeadquartersNew York, NYSan Francisco, CA
Publicly tradedNoNo
Treatment categories22
Treatments listed33
Starting price$20/mo$20/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryPaloma HealthPlushCare
Primary Care$75–$99
At-Home Thyroid Test Kit
$20–$129
PlushCare Membership + Weight-Loss Visit

Paloma Health

+Narrow clinical focus on hypothyroidism/Hashimoto's with endocrinologist-informed care teams and integrated at-home lab testing, nutritionist visits, and medication management in one program.
+Transparent flat membership pricing ($20/mo billed $240/yr) that bundles two test kits and two visits per year.
+One of the only brands to specialize specifically in DTC thyroid care rather than treating it as one line item among many.
−Trustpilot rating is weak (2.6/5, though based on a very small sample of 4 reviews) with recurring complaints of care that didn't match advertised 'integrative'/'holistic' positioning.
−At least one reported case of a patient with clearly abnormal labs (TSH of 58) alleging the prescribing clinician disregarded their reported symptoms before prescribing a medication that caused adverse reactions — a serious quality-of-care concern for a specialty-clinical brand.
−Reviewers report membership fees and per-visit charges stacking in ways that felt like hidden costs.
Read the full Paloma Health review →

PlushCare

+Low $19.99/mo membership with first month free, and insurance-eligible visits as low as a $30 copay
+Accepts major insurance plans (Aetna, Cigna, Humana), broader than most single-purpose GLP-1 telehealth startups
+Physician-led primary care model covers ongoing and chronic care beyond a single weight-loss funnel
−Branded GLP-1 medication (Zepbound, Wegovy) is billed separately at the pharmacy — without insurance coverage this can run roughly $1,000+/month, dwarfing the low membership fee
−No compounded GLP-1 option, so cash-pay patients without drug coverage face full retail brand pricing
−Trustpilot pattern of unexpected recurring membership charges and difficulty cancelling
Read the full PlushCare review →

Paloma Health vs PlushCare — FAQ

Is Paloma Health better than PlushCare?

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PlushCare scores higher overall in our independent evaluation (68.3/100 vs 57.7/100), leading on trust & safety, experience, product range, reputation.

Is Paloma Health or PlushCare cheaper?

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Their entry prices are similar — both start around $20/mo. Real cost depends on the specific treatment: compare the pricing tables on each review, since inclusions like consults, labs, and shipping differ.

What do Paloma Health and PlushCare both offer?

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Both platforms treat Primary Care. Paloma Health covers 2 treatment categories total and PlushCare covers 2.

Still deciding?

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