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Paloma Health vs Superpower: Which Is Better?

Head-to-head comparison of Paloma Health and Superpower based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

Superpower scores higher overall in our independent evaluation (69.8/100 vs 57.7/100), leading on trust & safety, value, experience, product range. Paloma Health has the lower entry price (from $20/mo vs $49/mo), so the better value depends on which treatment you need.

58

A niche telehealth brand built specifically around hypothyroidism and Hashimoto's care, pairing at-home lab testing with endocrinology-informed treatment.

Visit Paloma Health
70

Physician-founded annual membership offering 150+ blood biomarkers, AI-assisted insights, and optional prescriptions or peptides.

Visit Superpower

Score Breakdown

DimensionPaloma HealthSuperpower
Overall Score57.7/10069.8/100 ✓
Trust & Safety30%58/10070/100 ✓
Value25%62/10078/100 ✓
Experience20%55/10068/100 ✓
Product Range15%55/10068/100 ✓
Reputation10%55/10055/100

At a Glance

Founded20182023
HeadquartersNew York, NYSan Francisco, CA
Publicly tradedNoNo
Treatment categories21
Treatments listed33
Starting price$20/mo$49/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryPaloma HealthSuperpower
Primary Care$75–$99
At-Home Thyroid Test Kit
$49–$99
At-Home Blood Draw Add-On

Paloma Health

+Narrow clinical focus on hypothyroidism/Hashimoto's with endocrinologist-informed care teams and integrated at-home lab testing, nutritionist visits, and medication management in one program.
+Transparent flat membership pricing ($20/mo billed $240/yr) that bundles two test kits and two visits per year.
+One of the only brands to specialize specifically in DTC thyroid care rather than treating it as one line item among many.
−Trustpilot rating is weak (2.6/5, though based on a very small sample of 4 reviews) with recurring complaints of care that didn't match advertised 'integrative'/'holistic' positioning.
−At least one reported case of a patient with clearly abnormal labs (TSH of 58) alleging the prescribing clinician disregarded their reported symptoms before prescribing a medication that caused adverse reactions — a serious quality-of-care concern for a specialty-clinical brand.
−Reviewers report membership fees and per-visit charges stacking in ways that felt like hidden costs.
Read the full Paloma Health review →

Superpower

+Physician-founded (team includes doctors from Stanford, Harvard, Oxford, and UCLA) with a 4.5/5 Trustpilot average
+$349/year undercuts comparable diagnostics-membership competitors and includes optional add-on prescriptions and peptides that pure lab-testing rivals don't offer
+AI-assisted result interpretation paired with on-demand clinician access
−Trustpilot sample is still small (354 reviews) for a nationwide brand — the 4.5 average should be read with that caveat
−No phone-based customer support; patients describe extended email/text-only support cycles
−Multiple patient reports of billing continuing after a cancellation attempt
Read the full Superpower review →

Paloma Health vs Superpower — FAQ

Is Paloma Health better than Superpower?

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Superpower scores higher overall in our independent evaluation (69.8/100 vs 57.7/100), leading on trust & safety, value, experience, product range. Paloma Health has the lower entry price (from $20/mo vs $49/mo), so the better value depends on which treatment you need.

Is Paloma Health or Superpower cheaper?

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Paloma Health has the lower starting price (from $20/mo vs $49/mo for Superpower). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do Paloma Health and Superpower both offer?

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Both platforms treat Primary Care. Paloma Health covers 2 treatment categories total and Superpower covers 1.

Still deciding?

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