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Ro vs Teladoc Health: Which Is Better?

Head-to-head comparison of Ro and Teladoc Health based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

Teladoc Health scores higher overall in our independent evaluation (79.9/100 vs 77/100), leading on trust & safety, value, experience, product range. Ro comes out ahead on reputation. Ro has the lower entry price (from $13/mo vs $89/mo), so the better value depends on which treatment you need.

77
Ro
Very Good

Vertically integrated private telehealth with in-house pharmacy, diagnostics, and an Eli Lilly partnership for branded GLP-1s.

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80

Teladoc Health is the largest publicly traded telehealth provider in the US, offering 24/7 general medical, mental health, dermatology, and nutrition visits on a self-pay or insurance basis.

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Score Breakdown

DimensionRoTeladoc Health
Overall Score77/10079.9/100
Trust & Safety30%85/10088/100
Value25%65/10068/100
Experience20%80/10088/100
Product Range15%75/10078/100
Reputation10%80/10072/100

At a Glance

Founded20172002
HeadquartersNew York, NYPurchase, NY
Publicly tradedNoYes (TDOC)
Treatment categories53
Treatments listed93
Starting price$13/mo$89/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryRoTeladoc Health
Dermatology$89
Dermatology Photo Review

Ro

+Direct Eli Lilly partnership for branded Zepbound
+Novo Nordisk partnership for branded Wegovy pill at lowest cash-pay price
+In-house pharmacy and diagnostics lab
Higher prices than competitors using compounded medications
$145/mo membership fee on top of medication costs
Narrower treatment range than Hims & Hers
Read the full Ro review →

Teladoc Health

+Largest and most-reviewed telehealth brand in the US, with a 4.7-star Trustpilot average across 47,000+ reviews
+Transparent flat self-pay pricing for 24/7 care, mental health, dermatology, and nutrition visits
+Deep clinician bench drives consistently short wait times and high care-quality marks
Primary care and chronic condition management are not available self-pay, a significant gap for uninsured patients wanting ongoing care
Self-pay pricing ($89-$119/visit) runs higher than several async-consult competitors for comparable conditions
Some reviewers describe individual clinicians as dismissive, with prescription timing varying by provider
Read the full Teladoc Health review →

Ro vs Teladoc Health — FAQ

Is Ro better than Teladoc Health?

Teladoc Health scores higher overall in our independent evaluation (79.9/100 vs 77/100), leading on trust & safety, value, experience, product range. Ro comes out ahead on reputation. Ro has the lower entry price (from $13/mo vs $89/mo), so the better value depends on which treatment you need.

Is Ro or Teladoc Health cheaper?

Ro has the lower starting price (from $13/mo vs $89/mo for Teladoc Health). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do Ro and Teladoc Health both offer?

Both platforms treat Dermatology. Ro covers 5 treatment categories total and Teladoc Health covers 3.

Still deciding?