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Ro vs ZipHealth: Which Is Better?

Head-to-head comparison of Ro and ZipHealth based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

Ro scores higher overall in our independent evaluation (77/100 vs 59/100), leading on trust & safety, value, experience, product range, reputation.

77
Ro
Very Good

Vertically integrated private telehealth with in-house pharmacy, diagnostics, and an Eli Lilly partnership for branded GLP-1s.

Visit Ro
59

A high-volume, low-cost generalist telehealth pharmacy platform covering hair loss, ED, and other common prescription needs.

Visit ZipHealth

Score Breakdown

DimensionRoZipHealth
Overall Score77/100 ✓59/100
Trust & Safety30%85/100 ✓55/100
Value25%65/100 ✓55/100
Experience20%80/100 ✓62/100
Product Range15%75/100 ✓70/100
Reputation10%80/100 ✓58/100

At a Glance

Founded2017—
HeadquartersNew York, NYDelray Beach, FL
Publicly tradedNoNo
Treatment categories54
Treatments listed94
Starting price$13/mo$20/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryRoZipHealth
Men's Health—$25–$60
ED Treatment (Sildenafil/Tadalafil)
Hair Loss$13–$16
Topical Minoxidil
$20–$40
Hair Loss Treatment (Finasteride)

Ro

+Direct Eli Lilly partnership for branded Zepbound
+Novo Nordisk partnership for branded Wegovy pill at lowest cash-pay price
+In-house pharmacy and diagnostics lab
−Higher prices than competitors using compounded medications
−$145/mo membership fee on top of medication costs
−Narrower treatment range than Hims & Hers
Read the full Ro review →

ZipHealth

+Large scale for a generalist telehealth pharmacy platform: 560,000+ customers claimed and one of the higher Trustpilot review volumes in the category (3,700+ reviews, 4.2 average).
+Broad prescription menu spanning hair loss (finasteride), ED, migraine, antiviral, UTI, and other common conditions through a single flat consultation fee.
+Fast, self-service intake flow praised by many reviewers as easy to navigate.
−Reviewers describe automatic subscription renewals with insufficient warning and difficulty canceling — a billing-friction issue distinct from having a subscription model at all.
−Individual medication pricing (including finasteride) is not shown until after intake is completed, limiting upfront price transparency.
−Multiple reviewers report multi-day waits for provider consultations despite marketing an 'express' service.
Read the full ZipHealth review →

Ro vs ZipHealth — FAQ

Is Ro better than ZipHealth?

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Ro scores higher overall in our independent evaluation (77/100 vs 59/100), leading on trust & safety, value, experience, product range, reputation.

Is Ro or ZipHealth cheaper?

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Ro has the lower starting price (from $13/mo vs $20/mo for ZipHealth). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do Ro and ZipHealth both offer?

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Both platforms treat Men's Health, Hair Loss. Ro covers 5 treatment categories total and ZipHealth covers 4.

Still deciding?

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