HomeBrightside Health
67
Good

Brightside Health

Brightside Health is a venture-backed online psychiatry and therapy platform using an AI-assisted prescribing tool, with limited, insurance-gated access to stimulant medications.

Oakland, CAFounded 2017200-500 employees
Visit Site

What we like

+More conservative controlled-substance policy than most psychiatry peers — no benzodiazepines, Z-drugs, or gabapentin, and stimulants only for insured members in select states
+Accepts insurance in addition to self-pay, unlike several cash-only competitors
+Solid Trustpilot sentiment (4.0/5, 1,527 reviews) on clinical staff friendliness and attentiveness
+Combined therapy + psychiatry bundle ($349/mo) undercuts buying the two services separately at many competitors

What to watch

Prescribes Schedule II-V controlled substances via telehealth, which depends on DEA telemedicine flexibilities currently extended only through 2026-12-31 — a future rule change could disrupt care continuity
Patients report unexpected costs and unclear insurance coverage after appointments
Provider-matching can require multiple attempts before finding a suitable clinician
At least one detailed review raised concerns about prescribing decisions within its suicide-prevention program, warranting scrutiny of clinical oversight

Full Review

Founded in 2017 and based in Oakland, CA, Brightside combines therapy and medication management for anxiety and depression, marketed around its 'PrecisionRx' algorithm-assisted prescribing approach. It takes a more conservative stance on controlled substances than most competitors — stimulants are only prescribed to insured members in select states, and the company does not prescribe benzodiazepines, Z-drugs, or gabapentin at all — but it does still dispense Schedule II stimulants under DEA telemedicine allowances, carrying the same continuity risk as peers who prescribe more broadly. Self-pay pricing spans $95/month for psychiatry alone up to $349/month for combined psychiatry and therapy. Trustpilot sentiment is moderate (4.0/5 across 1,527 reviews), with recurring complaints about insurance billing clarity and provider-matching friction, and at least one detailed review raising concerns about prescribing practices within its suicide-prevention program.

Last researched: 2026-09-19

Pricing

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

TreatmentCategoryPrice/moIncludesNotes
Psychiatry PlanMental Health$95
Consults Lab work Shipping
Subscription required
Therapy PlanMental Health$299
Consults Lab work Shipping
Subscription required
Psychiatry + Therapy PlanMental Health$349
Consults Lab work Shipping
Subscription required

Score Breakdown

68
Trust & Safety (30%)
65
Value (25%)
68
Experience (20%)
70
Product Range (15%)
65
Reputation (10%)
Trust & Safety68/100
Value65/100
Experience68/100
Product Range70/100
Reputation65/100