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Brightside Health vs Teladoc Health: Which Is Better?

Head-to-head comparison of Brightside Health and Teladoc Health based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

Teladoc Health scores higher overall in our independent evaluation (79.9/100 vs 67.3/100), leading on trust & safety, value, experience, product range, reputation.

67

Brightside Health is a venture-backed online psychiatry and therapy platform using an AI-assisted prescribing tool, with limited, insurance-gated access to stimulant medications.

Visit Brightside Health
80

Teladoc Health is the largest publicly traded telehealth provider in the US, offering 24/7 general medical, mental health, dermatology, and nutrition visits on a self-pay or insurance basis.

Visit Teladoc Health

Score Breakdown

DimensionBrightside HealthTeladoc Health
Overall Score67.3/10079.9/100 ✓
Trust & Safety30%68/10088/100 ✓
Value25%65/10068/100 ✓
Experience20%68/10088/100 ✓
Product Range15%70/10078/100 ✓
Reputation10%65/10072/100 ✓

At a Glance

Founded20172002
HeadquartersOakland, CAPurchase, NY
Publicly tradedNoYes (TDOC)
Treatment categories13
Treatments listed33
Starting price$95/mo$89/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryBrightside HealthTeladoc Health
Mental Health$95
Psychiatry Plan
$119
Mental Health Visit

Brightside Health

+More conservative controlled-substance policy than most psychiatry peers — no benzodiazepines, Z-drugs, or gabapentin, and stimulants only for insured members in select states
+Accepts insurance in addition to self-pay, unlike several cash-only competitors
+Solid Trustpilot sentiment (4.0/5, 1,527 reviews) on clinical staff friendliness and attentiveness
−Prescribes Schedule II-V controlled substances via telehealth, which depends on DEA telemedicine flexibilities currently extended only through 2026-12-31 — a future rule change could disrupt care continuity
−Patients report unexpected costs and unclear insurance coverage after appointments
−Provider-matching can require multiple attempts before finding a suitable clinician
Read the full Brightside Health review →

Teladoc Health

+Largest and most-reviewed telehealth brand in the US, with a 4.7-star Trustpilot average across 47,000+ reviews
+Transparent flat self-pay pricing for 24/7 care, mental health, dermatology, and nutrition visits
+Deep clinician bench drives consistently short wait times and high care-quality marks
−Primary care and chronic condition management are not available self-pay, a significant gap for uninsured patients wanting ongoing care
−Self-pay pricing ($89-$119/visit) runs higher than several async-consult competitors for comparable conditions
−Some reviewers describe individual clinicians as dismissive, with prescription timing varying by provider
Read the full Teladoc Health review →

Brightside Health vs Teladoc Health — FAQ

Is Brightside Health better than Teladoc Health?

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Teladoc Health scores higher overall in our independent evaluation (79.9/100 vs 67.3/100), leading on trust & safety, value, experience, product range, reputation.

Is Brightside Health or Teladoc Health cheaper?

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Teladoc Health has the lower starting price (from $89/mo vs $95/mo for Brightside Health). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do Brightside Health and Teladoc Health both offer?

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Both platforms treat Mental Health. Brightside Health covers 1 treatment category total and Teladoc Health covers 3.

Still deciding?

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