HomeInnerwell
58
Fair

Innerwell

Clinician-led at-home ketamine teletherapy combining oral ketamine with psychotherapy and EMDR, with insurance accepted in CA and NY.

New York, NYFounded 2021~41 employees
Visit Site

What we like

+Psychotherapy bundled into all programs — not just medication delivery
+Licensed psychiatric clinicians manage treatment, not coaches or guides
+Insurance accepted in CA and NY (Aetna, Anthem, Blue Shield, Optum) — drops cost to $54-88/session
+Extended 24-dose program available for chronic/severe cases at $88/session
+Also offers EMDR and traditional psychiatry alongside ketamine

What to watch

Mandatory Peer Treatment Companion (another adult present) for every session — logistical barrier
Very limited review footprint: only 7 Trustpilot reviews (3.4/5), hard to assess at scale
Insurance only in 2 states — most patients pay fully out of pocket at $137-200/session
BBB complaints about billing discrepancies and charges before completing screening
No financing options available

Full Review

Innerwell differentiates in the at-home ketamine space by bundling psychotherapy directly into its treatment programs rather than offering medication alone. Licensed psychiatric clinicians manage treatment (not coaches or guides), and the platform also offers EMDR and traditional psychiatry. Insurance acceptance in California and New York (Aetna, Anthem, Blue Shield CA, Optum) is a genuine differentiator that can reduce per-session costs to $54-88. However, the mandatory Peer Treatment Companion requirement for every session creates a logistical barrier, and the company's limited review footprint (7 Trustpilot reviews, 3.4/5) makes independent quality assessment difficult. Backed by $4.5M from Greycroft, available in ~34 states.

Last researched: 2026-03-31

Pricing

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

TreatmentCategoryPrice/moIncludesNotes
Foundation Program (8 doses)Mental Health$333–$366
Consults Lab work Shipping
$100 off if paid upfront ($998)
No subscription needed
Extended Program (24 doses)Mental Health$500–$525
Consults Lab work Shipping
$100 off if paid upfront ($2,000)
No subscription needed
Maintenance (weekly sessions)Mental Health$88–$200
Consults Lab work Shipping
Subscription required

Score Breakdown

60
Trust & Safety (30%)
55
Value (25%)
60
Experience (20%)
60
Product Range (15%)
50
Reputation (10%)
Trust & Safety60/100
Value55/100
Experience60/100
Product Range60/100
Reputation50/100