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60
Fair

myLAB Box

At-home lab testing company selling mail-in STD panels and wellness/fertility tests, with a free physician consultation and local-pharmacy prescription for positive results.

Los Angeles, CAFounded 201450-150 employeesReviewed 2026-09-11
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Our Verdict

myLAB Box scores 59.7/100 in our independent evaluation — fair overall. Plans start at $99/mo.

Sexual HealthWomen's HealthPrimary Care

What we like

+Per-test prices are published openly without an account or intake form
+Positive STD results include a free phone consult with a physician licensed in the customer's state, who can prescribe to a local pharmacy
+Broad catalog (50+ tests) including multi-infection panels up to 14 pathogens (HIV, syphilis, herpes, HPV, Mycoplasma genitalium)
+Samples processed at CLIA- and CAP-certified high-complexity labs

What to watch

−Recurring Trustpilot complaints about results arriving well after the advertised turnaround, in some cases weeks
−No refunds once samples reach the lab, including when customers cite processing delays
−Comprehensive panels are expensive (14-panel Total Box $379-$409) relative to in-person clinic testing
−Most kits cannot ship to New York because of state laboratory regulations; only a few STD tests are offered there
−Treatment is limited to STD positives via local-pharmacy prescription; there is no ongoing care relationship

Full Review

myLAB Box is a Los Angeles-based direct-to-consumer testing company founded in 2014 that sells 50+ mail-in tests covering STDs, fertility and women's health, nutrition, and chronic-disease markers, with samples processed at CLIA- and CAP-certified labs. Pricing is published per test, from about $99 for a vitamin D test to $209 for the 8-panel Uber Box and $379-$409 for the 14-panel Total Box. A positive STD result triggers a free phone consultation with a physician licensed in the customer's state, who can send treatment to a local pharmacy, making it one of the few testing brands with a built-in treatment step. Customer sentiment is mixed: Trustpilot reviews repeatedly cite result delays well beyond the advertised turnaround and a no-refund policy once samples reach the lab. Most kits cannot ship to New York due to state laboratory rules.

Last researched: 2026-09-11

Pricing

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

TreatmentCategoryPrice/moIncludesNotes
Uber Box (8-Panel STD Test)Sexual Health$209
● Consults● Lab work● Shipping
No subscription needed
Total Box (14-Panel STD Test)Sexual Health$379–$409
● Consults● Lab work● Shipping
No subscription needed
Women's Health + Fertility TestSexual Health$259
○ Consults● Lab work● Shipping
No subscription needed
Vitamin D TestSexual Health$99
○ Consults● Lab work● Shipping
No subscription needed

Score Breakdown

64
Trust & Safety (30%)
62
Value (25%)
52
Experience (20%)
60
Product Range (15%)
56
Reputation (10%)
Trust & Safety64/100
Value62/100
Experience52/100
Product Range60/100
Reputation56/100

How myLAB Box Stacks Up

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myLAB Box — Frequently Asked Questions

Is myLAB Box legit?

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We rate myLAB Box's trust & safety at 64/100 (fair), based on FDA compliance, licensing, and pricing transparency. Its overall score across all five of our scoring dimensions is 59.7/100 — see the full breakdown above.

How much does myLAB Box cost?

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myLAB Box's plans start at $99/mo. Exact pricing varies by treatment — see the pricing table above for a breakdown by product. Prices were last verified 2026-09-11.

Does myLAB Box require a subscription?

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No — none of the myLAB Box plans we track require a subscription.

What does myLAB Box treat?

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myLAB Box offers treatment in: Sexual Health, Women's Health, Primary Care.

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