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myLAB Box vs Wisp: Which Is Better?

Head-to-head comparison of myLAB Box and Wisp based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

Wisp scores higher overall in our independent evaluation (73.6/100 vs 59.7/100), leading on trust & safety, value, experience, product range, reputation.

60

At-home lab testing company selling mail-in STD panels and wellness/fertility tests, with a free physician consultation and local-pharmacy prescription for positive results.

Visit myLAB Box
74
Wisp
Good

Async telehealth platform for sexual and reproductive health, prescribing UTI, BV, yeast, herpes, STI, birth control, and menopause treatment at scale with no consult fee.

Visit Wisp

Score Breakdown

DimensionmyLAB BoxWisp
Overall Score59.7/10073.6/100 ✓
Trust & Safety30%64/10072/100 ✓
Value25%62/10078/100 ✓
Experience20%52/10070/100 ✓
Product Range15%60/10075/100 ✓
Reputation10%56/10072/100 ✓

At a Glance

Founded20142018
HeadquartersLos Angeles, CAAustin, TX
Publicly tradedNoNo
Treatment categories34
Treatments listed44
Starting price$99/mo$5/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategorymyLAB BoxWisp
Sexual Health$209
Uber Box (8-Panel STD Test)
$40–$70
Herpes / Cold Sore Antiviral Treatment
Women's Health$259
Women's Health + Fertility Test
$5–$29
Birth Control
Primary Care$99
Vitamin D Test
$30
Wisp Plus Membership

myLAB Box

+Per-test prices are published openly without an account or intake form
+Positive STD results include a free phone consult with a physician licensed in the customer's state, who can prescribe to a local pharmacy
+Broad catalog (50+ tests) including multi-infection panels up to 14 pathogens (HIV, syphilis, herpes, HPV, Mycoplasma genitalium)
−Recurring Trustpilot complaints about results arriving well after the advertised turnaround, in some cases weeks
−No refunds once samples reach the lab, including when customers cite processing delays
−Comprehensive panels are expensive (14-panel Total Box $379-$409) relative to in-person clinic testing
Read the full myLAB Box review →

Wisp

+No consult fee, with async intake and prescriptions typically issued within hours
+Broad service line under one account: UTI, BV, yeast, herpes, STI treatment/prevention (including DoxyPEP), birth control, and menopause care
+Large scale and review base (2M+ patients, 11,496 Trustpilot reviews at 4.1) indicating consistent service delivery
−Recurring reports of patients being charged for prescriptions that were never sent to the pharmacy, paired with difficulty reaching phone support
−Some patients report side effects or mismatched treatment, suggesting async intake screening can miss individual nuance a live visit would catch
−Weight-care and membership pricing are not fully published prior to starting an intake
Read the full Wisp review →

myLAB Box vs Wisp — FAQ

Is myLAB Box better than Wisp?

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Wisp scores higher overall in our independent evaluation (73.6/100 vs 59.7/100), leading on trust & safety, value, experience, product range, reputation.

Is myLAB Box or Wisp cheaper?

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Wisp has the lower starting price (from $5/mo vs $99/mo for myLAB Box). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do myLAB Box and Wisp both offer?

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Both platforms treat Sexual Health, Women's Health, Primary Care. myLAB Box covers 3 treatment categories total and Wisp covers 4.

Still deciding?

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