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Amazon One Medical vs GoodLife Health: Which Is Better?

Head-to-head comparison of Amazon One Medical and GoodLife Health based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

GoodLife Health scores higher overall in our independent evaluation (57.6/100 vs 51.1/100), leading on trust & safety, value, experience, product range. Amazon One Medical comes out ahead on reputation. Amazon One Medical has the lower entry price (from $29/mo vs $299/mo), so the better value depends on which treatment you need.

Amazon One Medical

Below Average

Amazon-owned virtual and in-person primary care service offering low-cost pay-per-visit and membership plans for common conditions.

Visit Amazon One Medical

GoodLife Health

Fair

GoodLife Health is a clinician-owned online direct primary care practice that charges a $299/mo membership with quarterly cardiometabolic labs and prescribes only branded GLP-1s and FDA-approved hormones at pharmacy cost.

Visit GoodLife Health

Score Breakdown

Dimension	Amazon One Medical	GoodLife Health
Overall Score	51.1/100	57.6/100 ✓
Trust & Safety30%	62/100	68/100 ✓
Value25%	45/100	52/100 ✓
Experience20%	40/100	55/100 ✓
Product Range15%	55/100	58/100 ✓
Reputation10%	50/100 ✓	45/100

At a Glance

Founded	2007	—
Headquarters	San Francisco, CA	—
Publicly traded	No	No
Treatment categories	1	3
Treatments listed	3	4
Starting price	$29/mo	$299/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

Category	Amazon One Medical	GoodLife Health
Primary Care	$29 On-Demand Messaging Visit	$299 Precision DPC Membership

Amazon One Medical

+Backed by Amazon's infrastructure, with prescriptions routed directly to Amazon Pharmacy

+Lowest pay-per-visit pricing among mainstream primary-care telehealth options (messaging from $29, video from $49)

+Licensed physicians available 24/7 for same/next-day virtual visits across 30+ common acute conditions

−Trustpilot rating of 1.3/5 across 334 reviews, dominated by complaints of billing well above advertised prices — patients report charges of $304-$800 for visits marketed at $29-$49

−2023 FTC settlement ($5.8M) over sharing patient data with third-party ad platforms without consent

−Customer support widely described by patients as unresponsive to billing disputes

Read the full Amazon One Medical review →

GoodLife Health

+Prescribes only FDA-approved branded GLP-1s and hormones, avoiding compounded-drug regulatory exposure

+Four cardiometabolic lab panels per year plus monthly clinician check-ins are included in the membership

+Medication is billed at pharmacy or manufacturer-program cost with no markup, separating care fees from drug sales

−All-in cost is high: $299/mo membership plus branded medication ($349-$499/mo for Zepbound vials via LillyDirect) and a $598 two-month upfront commitment

−Online presence relies on self-published press releases ranking itself first, one of which quotes a $179/mo price not shown on its site

−No independent patient review base on Trustpilot, Reddit or app stores

Read the full GoodLife Health review →

Amazon One Medical vs GoodLife Health — FAQ

Is Amazon One Medical better than GoodLife Health?

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Is Amazon One Medical or GoodLife Health cheaper?

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Amazon One Medical has the lower starting price (from $29/mo vs $299/mo for GoodLife Health). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do Amazon One Medical and GoodLife Health both offer?

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Both platforms treat Primary Care. Amazon One Medical covers 1 treatment category total and GoodLife Health covers 3.

Still deciding?

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