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Amazon One Medical vs InsideTracker: Which Is Better?

Head-to-head comparison of Amazon One Medical and InsideTracker based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

InsideTracker scores higher overall in our independent evaluation (58.4/100 vs 51.1/100), leading on trust & safety, value, experience, reputation. Amazon One Medical comes out ahead on product range.

Amazon One Medical

Below Average

Amazon-owned virtual and in-person primary care service offering low-cost pay-per-visit and membership plans for common conditions.

Visit Amazon One Medical

InsideTracker

Fair

Biomarker-analytics platform selling Quest-drawn blood panels plus an annual membership that turns results into nutrition, supplement and lifestyle recommendations; no prescribing.

Visit InsideTracker

Score Breakdown

Dimension	Amazon One Medical	InsideTracker
Overall Score	51.1/100	58.4/100 ✓
Trust & Safety30%	62/100	66/100 ✓
Value25%	45/100	50/100 ✓
Experience20%	40/100	62/100 ✓
Product Range15%	55/100 ✓	50/100
Reputation10%	50/100	62/100 ✓

At a Glance

Founded	2007	2009
Headquarters	San Francisco, CA	Cambridge, MA
Publicly traded	No	No
Treatment categories	1	2
Treatments listed	3	2
Starting price	$29/mo	$12/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

Category	Amazon One Medical	InsideTracker
Primary Care	$29 On-Demand Messaging Visit	$12 InsideTracker Membership ($149/year)

Amazon One Medical

+Backed by Amazon's infrastructure, with prescriptions routed directly to Amazon Pharmacy

+Lowest pay-per-visit pricing among mainstream primary-care telehealth options (messaging from $29, video from $49)

+Licensed physicians available 24/7 for same/next-day virtual visits across 30+ common acute conditions

−Trustpilot rating of 1.3/5 across 334 reviews, dominated by complaints of billing well above advertised prices — patients report charges of $304-$800 for visits marketed at $29-$49

−2023 FTC settlement ($5.8M) over sharing patient data with third-party ad platforms without consent

−Customer support widely described by patients as unresponsive to billing disputes

Read the full Amazon One Medical review →

InsideTracker

+Published pricing, with blood draws at Quest Diagnostics locations nationwide and a mobile-draw option

+Ultimate panel spans roughly 40-50 biomarkers across 10 healthspan categories with a longitudinal dashboard for repeat testing

+More than 15 years of operating history, with HSA/FSA eligibility via Truemed

−No clinician consults or prescriptions; results are informational and must be taken to one's own doctor for treatment

−Mandatory $149/year auto-renewing membership on top of per-test fees; quarterly Ultimate testing runs roughly $1,500/year

−Trustpilot complaints cite unexpected renewal charges and legacy lifetime-access users being pushed into the paid membership

Read the full InsideTracker review →

Amazon One Medical vs InsideTracker — FAQ

Is Amazon One Medical better than InsideTracker?

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Is Amazon One Medical or InsideTracker cheaper?

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InsideTracker has the lower starting price (from $12/mo vs $29/mo for Amazon One Medical). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do Amazon One Medical and InsideTracker both offer?

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Both platforms treat Primary Care. Amazon One Medical covers 1 treatment category total and InsideTracker covers 2.

Still deciding?

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