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Amazon One Medical vs LDN Doctor: Which Is Better?

Head-to-head comparison of Amazon One Medical and LDN Doctor based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

LDN Doctor scores higher overall in our independent evaluation (60.2/100 vs 51.1/100), leading on value, experience, reputation. Amazon One Medical comes out ahead on trust & safety, product range.

51
Amazon One Medical
Below Average

Amazon-owned virtual and in-person primary care service offering low-cost pay-per-visit and membership plans for common conditions.

Visit Amazon One Medical

LDN Doctor is a small physician practice (H Handler MD Inc) that prescribes low-dose naltrexone by paid video consult, with the medication bought separately from a pharmacy.

Visit LDN Doctor

Score Breakdown

DimensionAmazon One MedicalLDN Doctor
Overall Score51.1/10060.2/100 ✓
Trust & Safety30%62/100 ✓60/100
Value25%45/10072/100 ✓
Experience20%40/10058/100 ✓
Product Range15%55/100 ✓45/100
Reputation10%50/10058/100 ✓

At a Glance

Founded2007—
HeadquartersSan Francisco, CA—
Publicly tradedNoNo
Treatment categories11
Treatments listed31
Starting price$29/mo$17/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryAmazon One MedicalLDN Doctor
Primary Care$29
On-Demand Messaging Visit
$17–$30
Low-Dose Naltrexone Consult + 6-month Rx

Amazon One Medical

+Backed by Amazon's infrastructure, with prescriptions routed directly to Amazon Pharmacy
+Lowest pay-per-visit pricing among mainstream primary-care telehealth options (messaging from $29, video from $49)
+Licensed physicians available 24/7 for same/next-day virtual visits across 30+ common acute conditions
−Trustpilot rating of 1.3/5 across 334 reviews, dominated by complaints of billing well above advertised prices — patients report charges of $304-$800 for visits marketed at $29-$49
−2023 FTC settlement ($5.8M) over sharing patient data with third-party ad platforms without consent
−Customer support widely described by patients as unresponsive to billing disputes
Read the full Amazon One Medical review →

LDN Doctor

+Pay-per-visit model with published fees ($220 first visit, $130 returning) and no recurring membership
+Each consult covers a 6-month prescription, keeping the all-in cost near $35–$65/month including pharmacy
+Long-running, LDN-focused practice claiming 10,000+ patients
−All fees are non-refundable, including when the prescriber declines to prescribe LDN
−Prescribers and dispensing pharmacies are not named on the site
−LDN use for autoimmune and pain conditions is off-label, with a limited evidence base
Read the full LDN Doctor review →

Amazon One Medical vs LDN Doctor — FAQ

Is Amazon One Medical better than LDN Doctor?

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LDN Doctor scores higher overall in our independent evaluation (60.2/100 vs 51.1/100), leading on value, experience, reputation. Amazon One Medical comes out ahead on trust & safety, product range.

Is Amazon One Medical or LDN Doctor cheaper?

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LDN Doctor has the lower starting price (from $17/mo vs $29/mo for Amazon One Medical). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do Amazon One Medical and LDN Doctor both offer?

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Both platforms treat Primary Care. Amazon One Medical covers 1 treatment category total and LDN Doctor covers 1.

Still deciding?