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Amazon One Medical vs LetsGetChecked: Which Is Better?

Head-to-head comparison of Amazon One Medical and LetsGetChecked based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

LetsGetChecked scores higher overall in our independent evaluation (75.2/100 vs 51.1/100), leading on trust & safety, value, experience, product range, reputation. Amazon One Medical has the lower entry price (from $29/mo vs $39/mo), so the better value depends on which treatment you need.

Amazon One Medical

Below Average

Amazon-owned virtual and in-person primary care service offering low-cost pay-per-visit and membership plans for common conditions.

Visit Amazon One Medical

LetsGetChecked

Very Good

At-home lab-processed STI and wellness testing paired with a flat-fee virtual consult and treatment pathway for positive results.

Visit LetsGetChecked

Score Breakdown

Dimension	Amazon One Medical	LetsGetChecked
Overall Score	51.1/100	75.2/100 ✓
Trust & Safety30%	62/100	80/100 ✓
Value25%	45/100	72/100 ✓
Experience20%	40/100	76/100 ✓
Product Range15%	55/100	68/100 ✓
Reputation10%	50/100	78/100 ✓

At a Glance

Founded	2007	2015
Headquarters	San Francisco, CA	New York, NY
Publicly traded	No	No
Treatment categories	1	2
Treatments listed	3	4
Starting price	$29/mo	$39/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

Category	Amazon One Medical	LetsGetChecked
Primary Care	$29 On-Demand Messaging Visit	—

Amazon One Medical

+Backed by Amazon's infrastructure, with prescriptions routed directly to Amazon Pharmacy

+Lowest pay-per-visit pricing among mainstream primary-care telehealth options (messaging from $29, video from $49)

+Licensed physicians available 24/7 for same/next-day virtual visits across 30+ common acute conditions

−Trustpilot rating of 1.3/5 across 334 reviews, dominated by complaints of billing well above advertised prices — patients report charges of $304-$800 for visits marketed at $29-$49

−2023 FTC settlement ($5.8M) over sharing patient data with third-party ad platforms without consent

−Customer support widely described by patients as unresponsive to billing disputes

Read the full Amazon One Medical review →

LetsGetChecked

+CLIA-certified, CAP-accredited lab processing gives more clinical rigor than rapid-only or saliva-based competitors

+Enterprise and health-system partnerships (cited: Amazon, Humana, university health systems) signal institutional-grade quality control at scale

+Large, favorable review base (18,836 Trustpilot reviews, 4.4 average) with consistent praise for result turnaround speed

−Total cost stacks quickly and isn't bundled upfront: test kit ($99-$249) plus a separate $39 consult plus separate, unlisted medication cost for treatment

−Finger-prick blood collection is reported as difficult to complete correctly, occasionally leading to sample rejection and retesting

−Customer service and account/download-access complaints recur in reviews despite strong overall satisfaction

Read the full LetsGetChecked review →

Amazon One Medical vs LetsGetChecked — FAQ

Is Amazon One Medical better than LetsGetChecked?

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Is Amazon One Medical or LetsGetChecked cheaper?

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Amazon One Medical has the lower starting price (from $29/mo vs $39/mo for LetsGetChecked). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do Amazon One Medical and LetsGetChecked both offer?

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Both platforms treat Primary Care. Amazon One Medical covers 1 treatment category total and LetsGetChecked covers 2.

Still deciding?

Amazon One Medical alternatives LetsGetChecked alternatives Take the Match Quiz