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Amazon One Medical vs TelyRx: Which Is Better?

Head-to-head comparison of Amazon One Medical and TelyRx based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

TelyRx scores higher overall in our independent evaluation (72.3/100 vs 51.1/100), leading on trust & safety, value, experience, product range, reputation.

51
Amazon One Medical
Below Average

Amazon-owned virtual and in-person primary care service offering low-cost pay-per-visit and membership plans for common conditions.

Visit Amazon One Medical
72
TelyRx
Good

TelyRx is a publicly listed online pharmacy platform where patients choose from 500+ generic and branded medications and pay a one-time $22 provider-review fee for an asynchronous prescription from an independent, state-licensed clinician.

Visit TelyRx

Score Breakdown

DimensionAmazon One MedicalTelyRx
Overall Score51.1/10072.3/100 ✓
Trust & Safety30%62/10070/100 ✓
Value25%45/10072/100 ✓
Experience20%40/10074/100 ✓
Product Range15%55/10080/100 ✓
Reputation10%50/10065/100 ✓

At a Glance

Founded2007—
HeadquartersSan Francisco, CAClearwater, FL
Publicly tradedNoYes (TSX: TELY)
Treatment categories17
Treatments listed39
Starting price$29/mo$22.99/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryAmazon One MedicalTelyRx
Primary Care$29
On-Demand Messaging Visit
$99.99–$129.99
Varenicline (generic Chantix)

Amazon One Medical

+Backed by Amazon's infrastructure, with prescriptions routed directly to Amazon Pharmacy
+Lowest pay-per-visit pricing among mainstream primary-care telehealth options (messaging from $29, video from $49)
+Licensed physicians available 24/7 for same/next-day virtual visits across 30+ common acute conditions
−Trustpilot rating of 1.3/5 across 334 reviews, dominated by complaints of billing well above advertised prices — patients report charges of $304-$800 for visits marketed at $29-$49
−2023 FTC settlement ($5.8M) over sharing patient data with third-party ad platforms without consent
−Customer support widely described by patients as unresponsive to billing disputes
Read the full Amazon One Medical review →

TelyRx

+Every catalog price is visible before signup; the only clinical fee is a one-time $22 provider review
+Owns its licensed retail pharmacies, so fulfilment and pharmacist support stay in-house
+Very broad catalog (500+ medications) that includes chronic-condition generics such as lisinopril, albuterol and metformin, plus birth control, ED and hair loss
−Branded GLP-1s are priced near list (Wegovy from $1,399.99), well above manufacturer self-pay programs
−Prescribing is questionnaire-only and done by independent providers, with no ongoing clinical relationship
−Recurring complaints about shipping delays and refills charged without the patient's authorization
Read the full TelyRx review →

Amazon One Medical vs TelyRx — FAQ

Is Amazon One Medical better than TelyRx?

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TelyRx scores higher overall in our independent evaluation (72.3/100 vs 51.1/100), leading on trust & safety, value, experience, product range, reputation.

Is Amazon One Medical or TelyRx cheaper?

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TelyRx has the lower starting price (from $22.99/mo vs $29/mo for Amazon One Medical). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do Amazon One Medical and TelyRx both offer?

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Both platforms treat Primary Care. Amazon One Medical covers 1 treatment category total and TelyRx covers 7.

Still deciding?

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