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BetterHelp vs GoodRx: Which Is Better?

Head-to-head comparison of BetterHelp and GoodRx based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

GoodRx scores higher overall in our independent evaluation (74.3/100 vs 54.5/100), leading on trust & safety, value, product range, reputation.

55
BetterHelp
Below Average

BetterHelp is Teladoc Health's online talk-therapy platform, matching users with licensed therapists for messaging, chat, phone and video sessions; it does not prescribe medication and operates under a 2023 FTC order over sharing health data with advertisers.

Visit BetterHelp
74
GoodRx
Good

Prescription discount giant that expanded into telehealth, with the unique advantage of integrated drug price comparison.

Visit GoodRx

Score Breakdown

DimensionBetterHelpGoodRx
Overall Score54.5/10074.3/100 ✓
Trust & Safety30%45/10075/100 ✓
Value25%58/10085/100 ✓
Experience20%70/10070/100
Product Range15%50/10060/100 ✓
Reputation10%50/10075/100 ✓

At a Glance

Founded20132011
HeadquartersMountain View, CASanta Monica, CA
Publicly tradedYes (TDOC)Yes (GDRX)
Treatment categories16
Treatments listed15
Starting price$280/mo$16/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryBetterHelpGoodRx
Mental Health$280–$400
Online Therapy (messaging, chat, phone, video)
$59
Anxiety and Depression Visit (one-off, priced per visit)

BetterHelp

+Large licensed-therapist network with messaging, live chat, phone and video in one membership
+Therapist switching is self-serve and frequently praised in reviews
+Weekly price range ($70–$100) published on the FAQ; insurance accepted in a growing number of states (average $23 copay)
−2023 FTC order: shared users' mental-health data with Facebook, Snapchat, Criteo and Pinterest for advertising despite privacy promises; paid $7.8M in consumer refunds
−No medication management: therapists cannot prescribe or formally diagnose
−Cash price of about $280–$400 per month is high relative to per-session pay-as-you-go therapy
Read the full BetterHelp review →

GoodRx

+Integrated drug price comparison — find cheapest pharmacy instantly
+Massive existing user trust from discount platform
+Affordable visits starting at $19
−Publishes editorial explaining the $50 Medicare GLP-1 Bridge copay but never surfaces it in the buying funnel, so an eligible beneficiary can pay several times more through the cash-pay programme with no prompt
−Primarily a discount-card and price-comparison business; the telehealth arm is a separate cash-pay line, GoodRx Care Direct, with care delivered by an affiliated medical group and a staffing partner rather than by GoodRx
−Telehealth secondary to core discount business
Read the full GoodRx review →

BetterHelp vs GoodRx — FAQ

Is BetterHelp better than GoodRx?

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GoodRx scores higher overall in our independent evaluation (74.3/100 vs 54.5/100), leading on trust & safety, value, product range, reputation.

Is BetterHelp or GoodRx cheaper?

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GoodRx has the lower starting price (from $16/mo vs $280/mo for BetterHelp). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do BetterHelp and GoodRx both offer?

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Both platforms treat Mental Health. BetterHelp covers 1 treatment category total and GoodRx covers 6.

Still deciding?

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