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BetterHelp vs Hims & Hers: Which Is Better?

Head-to-head comparison of BetterHelp and Hims & Hers based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

Hims & Hers scores higher overall in our independent evaluation (77.5/100 vs 54.5/100), leading on trust & safety, value, experience, product range, reputation.

55
BetterHelp
Below Average

BetterHelp is Teladoc Health's online talk-therapy platform, matching users with licensed therapists for messaging, chat, phone and video sessions; it does not prescribe medication and operates under a 2023 FTC order over sharing health data with advertisers.

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78
Hims & Hers
Very Good

The largest publicly traded D2C telehealth platform, offering treatments across hair loss, ED, mental health, skincare, and weight loss.

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Score Breakdown

DimensionBetterHelpHims & Hers
Overall Score54.5/10077.5/100 ✓
Trust & Safety30%45/10075/100 ✓
Value25%58/10070/100 ✓
Experience20%70/10085/100 ✓
Product Range15%50/10090/100 ✓
Reputation10%50/10070/100 ✓

At a Glance

Founded20132017
HeadquartersMountain View, CASan Francisco, CA
Publicly tradedYes (TDOC)Yes (HIMS)
Treatment categories17
Treatments listed111
Starting price$280/mo$11/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryBetterHelpHims & Hers
Mental Health$280–$400
Online Therapy (messaging, chat, phone, video)
$49–$85
Anxiety / Depression Treatment

BetterHelp

+Large licensed-therapist network with messaging, live chat, phone and video in one membership
+Therapist switching is self-serve and frequently praised in reviews
+Weekly price range ($70–$100) published on the FAQ; insurance accepted in a growing number of states (average $23 copay)
−2023 FTC order: shared users' mental-health data with Facebook, Snapchat, Criteo and Pinterest for advertising despite privacy promises; paid $7.8M in consumer refunds
−No medication management: therapists cannot prescribe or formally diagnose
−Cash price of about $280–$400 per month is high relative to per-session pay-as-you-go therapy
Read the full BetterHelp review →

Hims & Hers

+Widest treatment category coverage of any D2C telehealth brand
+Vertically integrated pharmacy keeps costs down and shipping fast
+Publicly traded with transparent financials
−Compounded GLP-1 programs being phased out after Novo Nordisk deal
−Subscription auto-renewal complaints common on Reddit
−Customer support response times vary
Read the full Hims & Hers review →

BetterHelp vs Hims & Hers — FAQ

Is BetterHelp better than Hims & Hers?

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Hims & Hers scores higher overall in our independent evaluation (77.5/100 vs 54.5/100), leading on trust & safety, value, experience, product range, reputation.

Is BetterHelp or Hims & Hers cheaper?

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Hims & Hers has the lower starting price (from $11/mo vs $280/mo for BetterHelp). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do BetterHelp and Hims & Hers both offer?

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Both platforms treat Mental Health. BetterHelp covers 1 treatment category total and Hims & Hers covers 7.

Still deciding?

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