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BetterHelp vs Nurx: Which Is Better?

Head-to-head comparison of BetterHelp and Nurx based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

Nurx scores higher overall in our independent evaluation (70.5/100 vs 54.5/100), leading on trust & safety, value, product range, reputation.

55
BetterHelp
Below Average

BetterHelp is Teladoc Health's online talk-therapy platform, matching users with licensed therapists for messaging, chat, phone and video sessions; it does not prescribe medication and operates under a 2023 FTC order over sharing health data with advertisers.

Visit BetterHelp
71
Nurx
Good

Women's health telehealth for birth control, STI testing, and dermatology — with both insurance and cash-pay options.

Visit Nurx

Score Breakdown

DimensionBetterHelpNurx
Overall Score54.5/10070.5/100 ✓
Trust & Safety30%45/10070/100 ✓
Value25%58/10072/100 ✓
Experience20%70/10070/100
Product Range15%50/10070/100 ✓
Reputation10%50/10070/100 ✓

At a Glance

Founded20132015
HeadquartersMountain View, CASan Francisco, CA
Publicly tradedYes (TDOC)No
Treatment categories14
Treatments listed15
Starting price$280/mo$15/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryBetterHelpNurx
Mental Health$280–$400
Online Therapy (messaging, chat, phone, video)
$69
Mental Health (Medication Management)

BetterHelp

+Large licensed-therapist network with messaging, live chat, phone and video in one membership
+Therapist switching is self-serve and frequently praised in reviews
+Weekly price range ($70–$100) published on the FAQ; insurance accepted in a growing number of states (average $23 copay)
−2023 FTC order: shared users' mental-health data with Facebook, Snapchat, Criteo and Pinterest for advertising despite privacy promises; paid $7.8M in consumer refunds
−No medication management: therapists cannot prescribe or formally diagnose
−Cash price of about $280–$400 per month is high relative to per-session pay-as-you-go therapy
Read the full BetterHelp review →

Nurx

+Accepts insurance in addition to cash-pay — birth control can be $0 copay
+Strong reputation in birth control and women's health
+STI testing kits shipped discreetly
−Owned by Remedy Meds since the Thirty Madison acquisition completed in late 2025, which puts Remedy Meds, Nurx and Keeps under one owner
−A $3 monthly support fee is charged in any month an order is processed, and is not shown in the advertised prices
−Consult fees billed separately per category ($28/yr birth control, $40 acne, $59 mental health) — advertised prices aren't all-in
Read the full Nurx review →

BetterHelp vs Nurx — FAQ

Is BetterHelp better than Nurx?

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Nurx scores higher overall in our independent evaluation (70.5/100 vs 54.5/100), leading on trust & safety, value, product range, reputation.

Is BetterHelp or Nurx cheaper?

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Nurx has the lower starting price (from $15/mo vs $280/mo for BetterHelp). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do BetterHelp and Nurx both offer?

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Both platforms treat Mental Health. BetterHelp covers 1 treatment category total and Nurx covers 4.

Still deciding?

BetterHelp alternativesNurx alternativesTake the Match Quiz