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BetterHelp vs Sunnyside: Which Is Better?

Head-to-head comparison of BetterHelp and Sunnyside based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

Sunnyside scores higher overall in our independent evaluation (65.3/100 vs 54.5/100), leading on trust & safety, value, product range, reputation.

55
BetterHelp
Below Average

BetterHelp is Teladoc Health's online talk-therapy platform, matching users with licensed therapists for messaging, chat, phone and video sessions; it does not prescribe medication and operates under a 2023 FTC order over sharing health data with advertisers.

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65

Sunnyside is a drink-less / alcohol-moderation app from Cutback Coach, Inc. with an optional 'Sunnyside Med' telehealth add-on that prescribes compounded naltrexone through OpenLoop Health.

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Score Breakdown

DimensionBetterHelpSunnyside
Overall Score54.5/10065.3/100 ✓
Trust & Safety30%45/10060/100 ✓
Value25%58/10070/100 ✓
Experience20%70/10070/100
Product Range15%50/10062/100 ✓
Reputation10%50/10065/100 ✓

At a Glance

Founded20132020
HeadquartersMountain View, CA—
Publicly tradedYes (TDOC)No
Treatment categories11
Treatments listed12
Starting price$280/mo$8.25/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryBetterHelpSunnyside
Mental Health$280–$400
Online Therapy (messaging, chat, phone, video)
$8.25–$24.83
Sunnyside App (Basic / Cutback Coach)

BetterHelp

+Large licensed-therapist network with messaging, live chat, phone and video in one membership
+Therapist switching is self-serve and frequently praised in reviews
+Weekly price range ($70–$100) published on the FAQ; insurance accepted in a growing number of states (average $23 copay)
−2023 FTC order: shared users' mental-health data with Facebook, Snapchat, Criteo and Pinterest for advertising despite privacy promises; paid $7.8M in consumer refunds
−No medication management: therapists cannot prescribe or formally diagnose
−Cash price of about $280–$400 per month is high relative to per-session pay-as-you-go therapy
Read the full BetterHelp review →

Sunnyside

+Low-cost entry point: habit app with human text coaching at $99/year, 15-day free trial and a 30-day money-back guarantee
+Combines medication (naltrexone) with daily tracking and coaching rather than prescription alone
+Discloses its clinical provider (OpenLoop Health) in its terms; refunds for the current cycle if medication has not yet been ordered
−Sunnyside Med prescription pricing is not published on the site; one reviewer reports a $50 charge plus $297
−Naltrexone is dispensed as a compounded formulation rather than the FDA-approved generic tablet
−Complaints of accounts being reactivated after cancellation and unclear billing
Read the full Sunnyside review →

BetterHelp vs Sunnyside — FAQ

Is BetterHelp better than Sunnyside?

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Sunnyside scores higher overall in our independent evaluation (65.3/100 vs 54.5/100), leading on trust & safety, value, product range, reputation.

Is BetterHelp or Sunnyside cheaper?

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Sunnyside has the lower starting price (from $8.25/mo vs $280/mo for BetterHelp). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do BetterHelp and Sunnyside both offer?

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Both platforms treat Mental Health. BetterHelp covers 1 treatment category total and Sunnyside covers 1.

Still deciding?

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