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CallonDoc vs Fay: Which Is Better?

Head-to-head comparison of CallonDoc and Fay based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

CallonDoc scores higher overall in our independent evaluation (78.4/100 vs 61.9/100), leading on trust & safety, value, experience, product range, reputation. Fay has the lower entry price (from $0/mo vs $24.99/mo), so the better value depends on which treatment you need.

78
CallonDoc
Very Good

CallonDoc is a Dallas-based async telehealth platform offering flat-rate, form-based consults across urgent care, STD, women's and men's health, mental health, and dermatology without requiring insurance.

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62
Fay
Fair

Insurance-billed marketplace for virtual registered-dietitian care (weight management, diabetes, GLP-1 support, PCOS); it does not prescribe medication.

Visit Fay

Score Breakdown

DimensionCallonDocFay
Overall Score78.4/100 ✓61.9/100
Trust & Safety30%75/100 ✓66/100
Value25%80/100 ✓70/100
Experience20%82/100 ✓62/100
Product Range15%80/100 ✓40/100
Reputation10%75/100 ✓62/100

At a Glance

Founded20172022
HeadquartersDallas, TXSchaumburg, IL
Publicly tradedNoNo
Treatment categories32
Treatments listed31
Starting price$24.99/mo$0/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryCallonDocFay
Primary Care$24.99–$49.99
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CallonDoc

+Posted flat-rate pricing (roughly $40-$60) visible before starting a consult, no insurance needed
+Broad condition coverage spanning primary care, STD, dermatology, mental health, and men's/women's health
+Fast prescription turnaround, typically within about two hours to a local pharmacy
−Most visits are async/form-based rather than live video, which may not suit patients who want to speak with a clinician directly
−A meaningful minority of reviewers report prescription delivery delays or friction resolving billing/admin issues
−Condition list is broad enough that depth of care for complex or chronic issues may lag specialist telehealth brands
Read the full CallonDoc review →

Fay

+Registered dietitians only, in-network with 700+ plans; many members pay $0 per session
+Pre-booking price estimator based on the member's insurance benefits
+Large clinician bench (3,400+ RDs) covering 30+ specialties including diabetes, PCOS and GLP-1 nutrition support
−No prescribers: Fay cannot prescribe or supply GLP-1s or any other medication
−Insurance estimates are unreliable per reviewers, with '$0 copay' visits later billed at $230 up to $1,400
−Reports of unexpected recurring charges and charges continuing after cancellation
Read the full Fay review →

CallonDoc vs Fay — FAQ

Is CallonDoc better than Fay?

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CallonDoc scores higher overall in our independent evaluation (78.4/100 vs 61.9/100), leading on trust & safety, value, experience, product range, reputation. Fay has the lower entry price (from $0/mo vs $24.99/mo), so the better value depends on which treatment you need.

Is CallonDoc or Fay cheaper?

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Fay has the lower starting price (from $0/mo vs $24.99/mo for CallonDoc). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do CallonDoc and Fay both offer?

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Both platforms treat Primary Care. CallonDoc covers 3 treatment categories total and Fay covers 2.

Still deciding?

CallonDoc alternativesFay alternativesTake the Match Quiz