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CallonDoc vs myLAB Box: Which Is Better?

Head-to-head comparison of CallonDoc and myLAB Box based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

CallonDoc scores higher overall in our independent evaluation (78.4/100 vs 59.7/100), leading on trust & safety, value, experience, product range, reputation.

78
CallonDoc
Very Good

CallonDoc is a Dallas-based async telehealth platform offering flat-rate, form-based consults across urgent care, STD, women's and men's health, mental health, and dermatology without requiring insurance.

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60

At-home lab testing company selling mail-in STD panels and wellness/fertility tests, with a free physician consultation and local-pharmacy prescription for positive results.

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Score Breakdown

DimensionCallonDocmyLAB Box
Overall Score78.4/100 ✓59.7/100
Trust & Safety30%75/100 ✓64/100
Value25%80/100 ✓62/100
Experience20%82/100 ✓52/100
Product Range15%80/100 ✓60/100
Reputation10%75/100 ✓56/100

At a Glance

Founded20172014
HeadquartersDallas, TXLos Angeles, CA
Publicly tradedNoNo
Treatment categories33
Treatments listed34
Starting price$24.99/mo$99/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryCallonDocmyLAB Box
Primary Care$24.99–$49.99
Subscribe & Save Membership
$99
Vitamin D Test
Sexual Health$50–$59.99
STD Testing & Treatment
$209
Uber Box (8-Panel STD Test)

CallonDoc

+Posted flat-rate pricing (roughly $40-$60) visible before starting a consult, no insurance needed
+Broad condition coverage spanning primary care, STD, dermatology, mental health, and men's/women's health
+Fast prescription turnaround, typically within about two hours to a local pharmacy
−Most visits are async/form-based rather than live video, which may not suit patients who want to speak with a clinician directly
−A meaningful minority of reviewers report prescription delivery delays or friction resolving billing/admin issues
−Condition list is broad enough that depth of care for complex or chronic issues may lag specialist telehealth brands
Read the full CallonDoc review →

myLAB Box

+Per-test prices are published openly without an account or intake form
+Positive STD results include a free phone consult with a physician licensed in the customer's state, who can prescribe to a local pharmacy
+Broad catalog (50+ tests) including multi-infection panels up to 14 pathogens (HIV, syphilis, herpes, HPV, Mycoplasma genitalium)
−Recurring Trustpilot complaints about results arriving well after the advertised turnaround, in some cases weeks
−No refunds once samples reach the lab, including when customers cite processing delays
−Comprehensive panels are expensive (14-panel Total Box $379-$409) relative to in-person clinic testing
Read the full myLAB Box review →

CallonDoc vs myLAB Box — FAQ

Is CallonDoc better than myLAB Box?

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CallonDoc scores higher overall in our independent evaluation (78.4/100 vs 59.7/100), leading on trust & safety, value, experience, product range, reputation.

Is CallonDoc or myLAB Box cheaper?

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CallonDoc has the lower starting price (from $24.99/mo vs $99/mo for myLAB Box). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do CallonDoc and myLAB Box both offer?

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Both platforms treat Primary Care, Sexual Health. CallonDoc covers 3 treatment categories total and myLAB Box covers 3.

Still deciding?

CallonDoc alternativesmyLAB Box alternativesTake the Match Quiz