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Circle Medical vs myLAB Box: Which Is Better?

Head-to-head comparison of Circle Medical and myLAB Box based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

Circle Medical scores higher overall in our independent evaluation (60.2/100 vs 59.7/100), leading on experience, product range, reputation. myLAB Box comes out ahead on trust & safety, value.

60

Circle Medical is a UCSF Health-affiliated video primary care practice with a large ADHD, anxiety, and depression practice, offering same-day visits and medication management including stimulants where permitted.

Visit Circle Medical
60

At-home lab testing company selling mail-in STD panels and wellness/fertility tests, with a free physician consultation and local-pharmacy prescription for positive results.

Visit myLAB Box

Score Breakdown

DimensionCircle MedicalmyLAB Box
Overall Score60.2/100 ✓59.7/100
Trust & Safety30%62/10064/100 ✓
Value25%55/10062/100 ✓
Experience20%55/100 ✓52/100
Product Range15%72/100 ✓60/100
Reputation10%60/100 ✓56/100

At a Glance

Founded20152014
HeadquartersSan Francisco, CALos Angeles, CA
Publicly tradedNoNo
Treatment categories23
Treatments listed24
Starting price$0/mo$99/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryCircle MedicalmyLAB Box
Primary CareFree–$120
Primary Care Video Visit
$99
Vitamin D Test

Circle Medical

+UCSF Health affiliation lends institutional credibility to its primary care and mental health practice
+Same-day video visits with flat $120 self-pay pricing when insurance isn't used
+Handles complex ongoing care (ADHD stimulant management, hormone therapy, weight care) that many async competitors avoid
−Prescribes Schedule II-V controlled substances via telehealth, which depends on DEA telemedicine flexibilities currently extended only through 2026-12-31 — a future rule change could disrupt care continuity
−Trustpilot rating (3.6 stars) is weak for the category, with roughly 30% one-star reviews concentrated on billing: incorrect insurance charges, no-show fees, and refund difficulty
−Support access is largely limited to chat/bot channels, which reviewers say makes billing disputes slow to resolve
Read the full Circle Medical review →

myLAB Box

+Per-test prices are published openly without an account or intake form
+Positive STD results include a free phone consult with a physician licensed in the customer's state, who can prescribe to a local pharmacy
+Broad catalog (50+ tests) including multi-infection panels up to 14 pathogens (HIV, syphilis, herpes, HPV, Mycoplasma genitalium)
−Recurring Trustpilot complaints about results arriving well after the advertised turnaround, in some cases weeks
−No refunds once samples reach the lab, including when customers cite processing delays
−Comprehensive panels are expensive (14-panel Total Box $379-$409) relative to in-person clinic testing
Read the full myLAB Box review →

Circle Medical vs myLAB Box — FAQ

Is Circle Medical better than myLAB Box?

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Circle Medical scores higher overall in our independent evaluation (60.2/100 vs 59.7/100), leading on experience, product range, reputation. myLAB Box comes out ahead on trust & safety, value.

Is Circle Medical or myLAB Box cheaper?

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Circle Medical has the lower starting price (from $0/mo vs $99/mo for myLAB Box). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do Circle Medical and myLAB Box both offer?

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Both platforms treat Primary Care. Circle Medical covers 2 treatment categories total and myLAB Box covers 3.

Still deciding?

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