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Dear Brightly vs Teladoc Health: Which Is Better?

Head-to-head comparison of Dear Brightly and Teladoc Health based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

Teladoc Health scores higher overall in our independent evaluation (79.9/100 vs 52/100), leading on trust & safety, value, experience, product range, reputation. Dear Brightly has the lower entry price (from $33/mo vs $89/mo), so the better value depends on which treatment you need.

52
Dear Brightly
Below Average

Direct-to-consumer prescription tretinoin serum brand offering anti-aging and hormonal acne formulations through async dermatology review.

Visit Dear Brightly
80

Teladoc Health is the largest publicly traded telehealth provider in the US, offering 24/7 general medical, mental health, dermatology, and nutrition visits on a self-pay or insurance basis.

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Score Breakdown

DimensionDear BrightlyTeladoc Health
Overall Score52/10079.9/100 ✓
Trust & Safety30%55/10088/100 ✓
Value25%55/10068/100 ✓
Experience20%50/10088/100 ✓
Product Range15%45/10078/100 ✓
Reputation10%50/10072/100 ✓

At a Glance

Founded20182002
HeadquartersSan Francisco, CAPurchase, NY
Publicly tradedNoYes (TDOC)
Treatment categories13
Treatments listed23
Starting price$33/mo$89/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryDear BrightlyTeladoc Health
Dermatology$33
Night Shift
$89
Dermatology Photo Review

Dear Brightly

+Tretinoin-based Night Shift serum is well regarded by patients who complete treatment
+Trial pricing ($66 for 2 months) is well below typical in-office dermatology costs
+Received notable early press coverage (NYT, TechCrunch) establishing category credibility
−Very thin third-party review base (3 Trustpilot reviews) limits confidence in current service quality
−Patients report being charged for products they did not order, with difficulty obtaining refunds
−Standard customer support (email, phone messages) described as unresponsive
Read the full Dear Brightly review →

Teladoc Health

+Largest and most-reviewed telehealth brand in the US, with a 4.7-star Trustpilot average across 47,000+ reviews
+Transparent flat self-pay pricing for 24/7 care, mental health, dermatology, and nutrition visits
+Deep clinician bench drives consistently short wait times and high care-quality marks
−Primary care and chronic condition management are not available self-pay, a significant gap for uninsured patients wanting ongoing care
−Self-pay pricing ($89-$119/visit) runs higher than several async-consult competitors for comparable conditions
−Some reviewers describe individual clinicians as dismissive, with prescription timing varying by provider
Read the full Teladoc Health review →

Dear Brightly vs Teladoc Health — FAQ

Is Dear Brightly better than Teladoc Health?

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Teladoc Health scores higher overall in our independent evaluation (79.9/100 vs 52/100), leading on trust & safety, value, experience, product range, reputation. Dear Brightly has the lower entry price (from $33/mo vs $89/mo), so the better value depends on which treatment you need.

Is Dear Brightly or Teladoc Health cheaper?

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Dear Brightly has the lower starting price (from $33/mo vs $89/mo for Teladoc Health). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do Dear Brightly and Teladoc Health both offer?

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Both platforms treat Dermatology. Dear Brightly covers 1 treatment category total and Teladoc Health covers 3.

Still deciding?

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