Home›Compare›Dear Brightly vs TelyRx

Dear Brightly vs TelyRx: Which Is Better?

Head-to-head comparison of Dear Brightly and TelyRx based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

TelyRx scores higher overall in our independent evaluation (72.3/100 vs 52/100), leading on trust & safety, value, experience, product range, reputation.

52
Dear Brightly
Below Average

Direct-to-consumer prescription tretinoin serum brand offering anti-aging and hormonal acne formulations through async dermatology review.

Visit Dear Brightly
72
TelyRx
Good

TelyRx is a publicly listed online pharmacy platform where patients choose from 500+ generic and branded medications and pay a one-time $22 provider-review fee for an asynchronous prescription from an independent, state-licensed clinician.

Visit TelyRx

Score Breakdown

DimensionDear BrightlyTelyRx
Overall Score52/10072.3/100 ✓
Trust & Safety30%55/10070/100 ✓
Value25%55/10072/100 ✓
Experience20%50/10074/100 ✓
Product Range15%45/10080/100 ✓
Reputation10%50/10065/100 ✓

At a Glance

Founded2018—
HeadquartersSan Francisco, CAClearwater, FL
Publicly tradedNoYes (TSX: TELY)
Treatment categories17
Treatments listed29
Starting price$33/mo$22.99/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryDear BrightlyTelyRx
Dermatology$33
Night Shift
—

Dear Brightly

+Tretinoin-based Night Shift serum is well regarded by patients who complete treatment
+Trial pricing ($66 for 2 months) is well below typical in-office dermatology costs
+Received notable early press coverage (NYT, TechCrunch) establishing category credibility
−Very thin third-party review base (3 Trustpilot reviews) limits confidence in current service quality
−Patients report being charged for products they did not order, with difficulty obtaining refunds
−Standard customer support (email, phone messages) described as unresponsive
Read the full Dear Brightly review →

TelyRx

+Every catalog price is visible before signup; the only clinical fee is a one-time $22 provider review
+Owns its licensed retail pharmacies, so fulfilment and pharmacist support stay in-house
+Very broad catalog (500+ medications) that includes chronic-condition generics such as lisinopril, albuterol and metformin, plus birth control, ED and hair loss
−Branded GLP-1s are priced near list (Wegovy from $1,399.99), well above manufacturer self-pay programs
−Prescribing is questionnaire-only and done by independent providers, with no ongoing clinical relationship
−Recurring complaints about shipping delays and refills charged without the patient's authorization
Read the full TelyRx review →

Dear Brightly vs TelyRx — FAQ

Is Dear Brightly better than TelyRx?

▾

TelyRx scores higher overall in our independent evaluation (72.3/100 vs 52/100), leading on trust & safety, value, experience, product range, reputation.

Is Dear Brightly or TelyRx cheaper?

▾

TelyRx has the lower starting price (from $22.99/mo vs $33/mo for Dear Brightly). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do Dear Brightly and TelyRx both offer?

▾

Both platforms treat Dermatology. Dear Brightly covers 1 treatment category total and TelyRx covers 7.

Still deciding?

Dear Brightly alternativesTelyRx alternativesTake the Match Quiz