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Defy Medical vs Elektra Health: Which Is Better?

Head-to-head comparison of Defy Medical and Elektra Health based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

Defy Medical scores higher overall in our independent evaluation (71.9/100 vs 62.7/100), leading on value, experience, product range, reputation. Elektra Health comes out ahead on trust & safety. Elektra Health has the lower entry price (from $149/mo vs $150/mo), so the better value depends on which treatment you need.

72

Physician-led telemedicine hormone clinic offering TRT, women's HRT, peptides, GLP-1s, and sexual-health treatments through its own 503B pharmacy.

Visit Defy Medical
63

New York-based menopause clinic combining telemedicine with a board-certified clinician and a 1:1 coach, insurance-first (including NY Medicaid) with $249/$149 cash visits, in 16 states.

Visit Elektra Health

Score Breakdown

DimensionDefy MedicalElektra Health
Overall Score71.9/100 ✓62.7/100
Trust & Safety30%72/10076/100 ✓
Value25%60/100 ✓55/100
Experience20%78/100 ✓60/100
Product Range15%78/100 ✓50/100
Reputation10%80/100 ✓66/100

At a Glance

Founded20112019
HeadquartersTampa, FLNew York, NY
Publicly tradedNoNo
Treatment categories32
Treatments listed43
Starting price$150/mo$149/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryDefy MedicalElektra Health
Hormone Therapy$150–$250
Women's Bioidentical HRT
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Defy Medical

+15 years in operation (founded 2011) — one of the longest-running cash-pay hormone-therapy telehealth brands, with a named Medical Director (Dr. Justin Saya)
+Trustpilot rating of 4.8/5 across 4,144 reviews, and the company responds to 94% of negative reviews, typically within 24 hours
+Broad treatment range from a single provider — TRT, women's HRT, peptides, GLP-1s, sexual dysfunction, and hair loss — dispensed through its own 503B-registered pharmacy with labs required before prescribing
−Pricing is not published on the website; patients must complete a roughly $250 consult before learning treatment costs, a transparency gap versus competitors that post pricing upfront
−Some patients report delays of a week or more between consult and medication fulfillment
−Mobile app quality lags the web experience, per patient feedback
Read the full Defy Medical review →

Elektra Health

+Prescribes only FDA-approved therapies, with named, credentialed clinicians (most Menopause Society-certified)
+Each patient is paired with both a clinician and a 1:1 coach, plus an education library and community events
+Accepts commercial insurance and several New York Medicaid plans; partnered with Oscar Health on a menopause-focused ACA plan
−Clinical care is limited to 16 states
−Cash visits are expensive ($249 initial, $149 per 15-minute follow-up), and medications are billed separately at the patient's pharmacy
−$50 fee for cancellations inside 24 hours; a reviewer reports being billed for a consult advertised as free
Read the full Elektra Health review →

Defy Medical vs Elektra Health — FAQ

Is Defy Medical better than Elektra Health?

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Defy Medical scores higher overall in our independent evaluation (71.9/100 vs 62.7/100), leading on value, experience, product range, reputation. Elektra Health comes out ahead on trust & safety. Elektra Health has the lower entry price (from $149/mo vs $150/mo), so the better value depends on which treatment you need.

Is Defy Medical or Elektra Health cheaper?

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Elektra Health has the lower starting price (from $149/mo vs $150/mo for Defy Medical). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do Defy Medical and Elektra Health both offer?

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Both platforms treat Hormone Therapy. Defy Medical covers 3 treatment categories total and Elektra Health covers 2.

Still deciding?

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