Home›Compare›Defy Medical vs Gala Health

Defy Medical vs Gala Health: Which Is Better?

Head-to-head comparison of Defy Medical and Gala Health based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

Defy Medical scores higher overall in our independent evaluation (71.9/100 vs 66/100), leading on trust & safety, experience, product range, reputation. Gala Health comes out ahead on value. Gala Health has the lower entry price (from $69/mo vs $150/mo), so the better value depends on which treatment you need.

72

Physician-led telemedicine hormone clinic offering TRT, women's HRT, peptides, GLP-1s, and sexual-health treatments through its own 503B pharmacy.

Visit Defy Medical
66

Gala Health (Gala GLP-1) is a cash-pay telehealth brand from AI Coaching, Inc. offering flat-priced compounded semaglutide and tirzepatide, menopause HRT, and NAD+/sermorelin through OpenLoop-affiliated providers.

Visit Gala Health

Score Breakdown

DimensionDefy MedicalGala Health
Overall Score71.9/100 ✓66/100
Trust & Safety30%72/100 ✓60/100
Value25%60/10072/100 ✓
Experience20%78/100 ✓70/100
Product Range15%78/100 ✓68/100
Reputation10%80/100 ✓58/100

At a Glance

Founded20112024
HeadquartersTampa, FLWilmington, DE
Publicly tradedNoNo
Treatment categories34
Treatments listed47
Starting price$150/mo$69/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryDefy MedicalGala Health
Hormone Therapy$150–$250
Women's Bioidentical HRT
$69
Menopause HRT (estradiol pill/patch, progesterone)
Weight Loss / GLP-1$150–$250
GLP-1 Weight Loss (Semaglutide/Tirzepatide)
$149
Compounded Tirzepatide Microdose

Defy Medical

+15 years in operation (founded 2011) — one of the longest-running cash-pay hormone-therapy telehealth brands, with a named Medical Director (Dr. Justin Saya)
+Trustpilot rating of 4.8/5 across 4,144 reviews, and the company responds to 94% of negative reviews, typically within 24 hours
+Broad treatment range from a single provider — TRT, women's HRT, peptides, GLP-1s, sexual dysfunction, and hair loss — dispensed through its own 503B-registered pharmacy with labs required before prescribing
−Pricing is not published on the website; patients must complete a roughly $250 consult before learning treatment costs, a transparency gap versus competitors that post pricing upfront
−Some patients report delays of a week or more between consult and medication fulfillment
−Mobile app quality lags the web experience, per patient feedback
Read the full Defy Medical review →

Gala Health

+Flat compounded GLP-1 pricing at every dose ($179/mo yearly, $199/mo on a 3-month plan) published before intake
+Strong Trustpilot rating (4.6/5 across ~4,200 reviews) citing fast signup and responsive support
+Menopause HRT from $69/mo with estradiol pill/patch, progesterone and non-hormonal options
−Terms state no refunds on cancellation except for medical disqualification, and cards are charged before provider review
−Recurring complaints about inconsistent dosing between shipments and shipping delays
−About 20 BBB complaints (not accredited), including cancellation loops and refund disputes
Read the full Gala Health review →

Defy Medical vs Gala Health — FAQ

Is Defy Medical better than Gala Health?

▾

Defy Medical scores higher overall in our independent evaluation (71.9/100 vs 66/100), leading on trust & safety, experience, product range, reputation. Gala Health comes out ahead on value. Gala Health has the lower entry price (from $69/mo vs $150/mo), so the better value depends on which treatment you need.

Is Defy Medical or Gala Health cheaper?

▾

Gala Health has the lower starting price (from $69/mo vs $150/mo for Defy Medical). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do Defy Medical and Gala Health both offer?

▾

Both platforms treat Hormone Therapy, Weight Loss / GLP-1. Defy Medical covers 3 treatment categories total and Gala Health covers 4.

Still deciding?

Defy Medical alternativesGala Health alternativesTake the Match Quiz