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Defy Medical vs Klarity Health: Which Is Better?

Head-to-head comparison of Defy Medical and Klarity Health based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

Defy Medical scores higher overall in our independent evaluation (71.9/100 vs 57.2/100), leading on trust & safety, value, experience, reputation. Klarity Health has the lower entry price (from $49/mo vs $150/mo), so the better value depends on which treatment you need.

72

Physician-led telemedicine hormone clinic offering TRT, women's HRT, peptides, GLP-1s, and sexual-health treatments through its own 503B pharmacy.

Visit Defy Medical
57

Klarity Health is a telehealth marketplace connecting patients to independent providers across mental health, weight loss, and primary care, with Trustpilot sentiment weighed down by billing and refund complaints.

Visit Klarity Health

Score Breakdown

DimensionDefy MedicalKlarity Health
Overall Score71.9/100 ✓57.2/100
Trust & Safety30%72/100 ✓55/100
Value25%60/100 ✓50/100
Experience20%78/100 ✓55/100
Product Range15%78/10078/100
Reputation10%80/100 ✓55/100

At a Glance

Founded20112020
HeadquartersTampa, FLSan Mateo, CA
Publicly tradedNoNo
Treatment categories33
Treatments listed43
Starting price$150/mo$49/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryDefy MedicalKlarity Health
Weight Loss / GLP-1$150–$250
GLP-1 Weight Loss (Semaglutide/Tirzepatide)
$49–$150
Weight Loss Consultation

Defy Medical

+15 years in operation (founded 2011) — one of the longest-running cash-pay hormone-therapy telehealth brands, with a named Medical Director (Dr. Justin Saya)
+Trustpilot rating of 4.8/5 across 4,144 reviews, and the company responds to 94% of negative reviews, typically within 24 hours
+Broad treatment range from a single provider — TRT, women's HRT, peptides, GLP-1s, sexual dysfunction, and hair loss — dispensed through its own 503B-registered pharmacy with labs required before prescribing
−Pricing is not published on the website; patients must complete a roughly $250 consult before learning treatment costs, a transparency gap versus competitors that post pricing upfront
−Some patients report delays of a week or more between consult and medication fulfillment
−Mobile app quality lags the web experience, per patient feedback
Read the full Defy Medical review →

Klarity Health

+Very broad marketplace reach — 500+ specialties, 2,000+ providers, and coverage in all 50 states
+Low advertised entry price ($49 self-pay, $51 for ADHD initial visit) with broad insurance acceptance (400+ plans)
+Appointments generally available within 24 hours
−Prescribes Schedule II-V controlled substances via telehealth, which depends on DEA telemedicine flexibilities currently extended only through 2026-12-31 — a future rule change could disrupt care continuity
−Independent Trustpilot rating (3.8/5, 574 reviews) is notably weaker than the platform's own marketing statistics, with recurring surprise-charge and refund-refusal complaints
−Cancellation fees reported as high as $120, sometimes charged despite a week's advance notice
Read the full Klarity Health review →

Defy Medical vs Klarity Health — FAQ

Is Defy Medical better than Klarity Health?

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Defy Medical scores higher overall in our independent evaluation (71.9/100 vs 57.2/100), leading on trust & safety, value, experience, reputation. Klarity Health has the lower entry price (from $49/mo vs $150/mo), so the better value depends on which treatment you need.

Is Defy Medical or Klarity Health cheaper?

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Klarity Health has the lower starting price (from $49/mo vs $150/mo for Defy Medical). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do Defy Medical and Klarity Health both offer?

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Both platforms treat Weight Loss / GLP-1. Defy Medical covers 3 treatment categories total and Klarity Health covers 3.

Still deciding?

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