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Defy Medical vs UrWay Health: Which Is Better?

Head-to-head comparison of Defy Medical and UrWay Health based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

Defy Medical scores higher overall in our independent evaluation (71.9/100 vs 64.4/100), leading on trust & safety, experience, product range, reputation. UrWay Health comes out ahead on value.

72

Physician-led telemedicine hormone clinic offering TRT, women's HRT, peptides, GLP-1s, and sexual-health treatments through its own 503B pharmacy.

Visit Defy Medical
64

UrWay Health is a New Jersey-based cash-pay telehealth storefront selling all-inclusive compounded GLP-1s, NAD+, glutathione, sermorelin and ED injections with no membership fee.

Visit UrWay Health

Score Breakdown

DimensionDefy MedicalUrWay Health
Overall Score71.9/100 ✓64.4/100
Trust & Safety30%72/100 ✓60/100
Value25%60/10070/100 ✓
Experience20%78/100 ✓70/100
Product Range15%78/100 ✓58/100
Reputation10%80/100 ✓62/100

At a Glance

Founded20112023
HeadquartersTampa, FLShrewsbury, NJ
Publicly tradedNoNo
Treatment categories34
Treatments listed46
Starting price$150/mo$166/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryDefy MedicalUrWay Health
Weight Loss / GLP-1$150–$250
GLP-1 Weight Loss (Semaglutide/Tirzepatide)
$166–$249
Compounded Semaglutide + B12
Sexual Health—$179–$239
ED Injections

Defy Medical

+15 years in operation (founded 2011) — one of the longest-running cash-pay hormone-therapy telehealth brands, with a named Medical Director (Dr. Justin Saya)
+Trustpilot rating of 4.8/5 across 4,144 reviews, and the company responds to 94% of negative reviews, typically within 24 hours
+Broad treatment range from a single provider — TRT, women's HRT, peptides, GLP-1s, sexual dysfunction, and hair loss — dispensed through its own 503B-registered pharmacy with labs required before prescribing
−Pricing is not published on the website; patients must complete a roughly $250 consult before learning treatment costs, a transparency gap versus competitors that post pricing upfront
−Some patients report delays of a week or more between consult and medication fulfillment
−Mobile app quality lags the web experience, per patient feedback
Read the full Defy Medical review →

UrWay Health

+All-inclusive pricing (medication, consult, supplies, overnight shipping) shown on the homepage with no membership fee
+Solid Trustpilot record for its size: 4.6/5 across ~471 reviews, 85% five-star, with shipping speed and support responsiveness cited most
+Most approved orders ship within one business day, with 12-week GLP-1 plans that lower the effective monthly cost
−No prescribing medical group, medical director or dispensing pharmacy is named anywhere on the site
−Pharmacy ships Monday–Thursday only, so approvals late in the week wait until the following Monday
−Some reviewers report inconsistent results between vials and difficulty getting dosing right
Read the full UrWay Health review →

Defy Medical vs UrWay Health — FAQ

Is Defy Medical better than UrWay Health?

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Defy Medical scores higher overall in our independent evaluation (71.9/100 vs 64.4/100), leading on trust & safety, experience, product range, reputation. UrWay Health comes out ahead on value.

Is Defy Medical or UrWay Health cheaper?

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Defy Medical has the lower starting price (from $150/mo vs $166/mo for UrWay Health). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do Defy Medical and UrWay Health both offer?

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Both platforms treat Weight Loss / GLP-1, Sexual Health. Defy Medical covers 3 treatment categories total and UrWay Health covers 4.

Still deciding?

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