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Dr. B vs Fay: Which Is Better?

Head-to-head comparison of Dr. B and Fay based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

Dr. B scores higher overall in our independent evaluation (78/100 vs 61.9/100), leading on trust & safety, value, experience, product range, reputation. Fay has the lower entry price (from $0/mo vs $19/mo), so the better value depends on which treatment you need.

78
Dr. B
Very Good

Dr. B is a New York async telehealth platform, founded by former Zocdoc CEO Cyrus Massoumi, offering $19 consultations across 30+ conditions including hair loss, acne, and rosacea.

Visit Dr. B
62
Fay
Fair

Insurance-billed marketplace for virtual registered-dietitian care (weight management, diabetes, GLP-1 support, PCOS); it does not prescribe medication.

Visit Fay

Score Breakdown

DimensionDr. BFay
Overall Score78/100 ✓61.9/100
Trust & Safety30%80/100 ✓66/100
Value25%85/100 ✓70/100
Experience20%72/100 ✓62/100
Product Range15%70/100 ✓40/100
Reputation10%78/100 ✓62/100

At a Glance

Founded20212022
HeadquartersNew York, NYSchaumburg, IL
Publicly tradedNoNo
Treatment categories32
Treatments listed31
Starting price$19/mo$0/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryDr. BFay
Primary Care$19
Async Telehealth Consult
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Dr. B

+Flat $19 consult price with no membership is a genuine low-cost outlier versus most direct-to-consumer telehealth
+Founder credibility from Cyrus Massoumi's Zocdoc track record, plus national press coverage (NYT, TIME)
+Broad 30+ condition list spanning hair loss, dermatology, and everyday primary care from a single intake
−Shorter operating history (founded 2021) means less accumulated patient-review volume than established competitors
−Consult is async only — no live video option for patients who prefer to speak with a clinician directly
−Prescriptions route to a local pharmacy for pickup by default rather than home delivery, an extra step some competitors skip
Read the full Dr. B review →

Fay

+Registered dietitians only, in-network with 700+ plans; many members pay $0 per session
+Pre-booking price estimator based on the member's insurance benefits
+Large clinician bench (3,400+ RDs) covering 30+ specialties including diabetes, PCOS and GLP-1 nutrition support
−No prescribers: Fay cannot prescribe or supply GLP-1s or any other medication
−Insurance estimates are unreliable per reviewers, with '$0 copay' visits later billed at $230 up to $1,400
−Reports of unexpected recurring charges and charges continuing after cancellation
Read the full Fay review →

Dr. B vs Fay — FAQ

Is Dr. B better than Fay?

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Dr. B scores higher overall in our independent evaluation (78/100 vs 61.9/100), leading on trust & safety, value, experience, product range, reputation. Fay has the lower entry price (from $0/mo vs $19/mo), so the better value depends on which treatment you need.

Is Dr. B or Fay cheaper?

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Fay has the lower starting price (from $0/mo vs $19/mo for Dr. B). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do Dr. B and Fay both offer?

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Both platforms treat Primary Care. Dr. B covers 3 treatment categories total and Fay covers 2.

Still deciding?

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