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Elektra Health vs Hello Alpha: Which Is Better?

Head-to-head comparison of Elektra Health and Hello Alpha based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

Hello Alpha scores higher overall in our independent evaluation (73/100 vs 62.7/100), leading on value, experience, product range, reputation. Elektra Health comes out ahead on trust & safety.

New York-based menopause clinic combining telemedicine with a board-certified clinician and a 1:1 coach, insurance-first (including NY Medicaid) with $249/$149 cash visits, in 16 states.

Visit Elektra Health

Women's-health-focused telehealth membership, physician co-founded, treating 100+ conditions including hair loss and prescription skincare.

Visit Hello Alpha

Score Breakdown

DimensionElektra HealthHello Alpha
Overall Score62.7/10073/100 ✓
Trust & Safety30%76/100 ✓75/100
Value25%55/10074/100 ✓
Experience20%60/10076/100 ✓
Product Range15%50/10065/100 ✓
Reputation10%66/10070/100 ✓

At a Glance

Founded20192017
HeadquartersNew York, NYPalo Alto, CA
Publicly tradedNoNo
Treatment categories23
Treatments listed35
Starting price$149/mo$20/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryElektra HealthHello Alpha
Women's Health$149
Follow-up Visit (cash)
$29
Basic Membership

Elektra Health

+Prescribes only FDA-approved therapies, with named, credentialed clinicians (most Menopause Society-certified)
+Each patient is paired with both a clinician and a 1:1 coach, plus an education library and community events
+Accepts commercial insurance and several New York Medicaid plans; partnered with Oscar Health on a menopause-focused ACA plan
−Clinical care is limited to 16 states
−Cash visits are expensive ($249 initial, $149 per 15-minute follow-up), and medications are billed separately at the patient's pharmacy
−$50 fee for cancellations inside 24 hours; a reviewer reports being billed for a consult advertised as free
Read the full Elektra Health review →

Hello Alpha

+Physician co-founded (Dr. Mary Jacobson, MD), with over 8,300 Trustpilot reviews averaging 4.3/5 and roughly 81% of recent reviews at 5 stars
+Membership tiers as low as $29/month, with medications priced and shipped separately, across 100+ treatable conditions spanning women's health, hair loss, and dermatology
+Fast provider response times reported by patients, with straightforward online intake
−Intake questionnaires described by some patients as repetitive across visit types
−Some patients report slow follow-up on missing shipments or refill requests
−Support responsiveness is inconsistent for account-access issues, per patient reports
Read the full Hello Alpha review →

Elektra Health vs Hello Alpha — FAQ

Is Elektra Health better than Hello Alpha?

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Hello Alpha scores higher overall in our independent evaluation (73/100 vs 62.7/100), leading on value, experience, product range, reputation. Elektra Health comes out ahead on trust & safety.

Is Elektra Health or Hello Alpha cheaper?

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Hello Alpha has the lower starting price (from $20/mo vs $149/mo for Elektra Health). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do Elektra Health and Hello Alpha both offer?

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Both platforms treat Women's Health. Elektra Health covers 2 treatment categories total and Hello Alpha covers 3.

Still deciding?