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Elektra Health vs Paloma Health: Which Is Better?

Head-to-head comparison of Elektra Health and Paloma Health based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

Elektra Health scores higher overall in our independent evaluation (62.7/100 vs 57.7/100), leading on trust & safety, experience, reputation. Paloma Health comes out ahead on value, product range. Paloma Health has the lower entry price (from $20/mo vs $149/mo), so the better value depends on which treatment you need.

63

New York-based menopause clinic combining telemedicine with a board-certified clinician and a 1:1 coach, insurance-first (including NY Medicaid) with $249/$149 cash visits, in 16 states.

Visit Elektra Health
58

A niche telehealth brand built specifically around hypothyroidism and Hashimoto's care, pairing at-home lab testing with endocrinology-informed treatment.

Visit Paloma Health

Score Breakdown

DimensionElektra HealthPaloma Health
Overall Score62.7/100 ✓57.7/100
Trust & Safety30%76/100 ✓58/100
Value25%55/10062/100 ✓
Experience20%60/100 ✓55/100
Product Range15%50/10055/100 ✓
Reputation10%66/100 ✓55/100

At a Glance

Founded20192018
HeadquartersNew York, NYNew York, NY
Publicly tradedNoNo
Treatment categories22
Treatments listed33
Starting price$149/mo$20/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryElektra HealthPaloma Health
Hormone Therapy—$20
Thyroid Care Membership

Elektra Health

+Prescribes only FDA-approved therapies, with named, credentialed clinicians (most Menopause Society-certified)
+Each patient is paired with both a clinician and a 1:1 coach, plus an education library and community events
+Accepts commercial insurance and several New York Medicaid plans; partnered with Oscar Health on a menopause-focused ACA plan
−Clinical care is limited to 16 states
−Cash visits are expensive ($249 initial, $149 per 15-minute follow-up), and medications are billed separately at the patient's pharmacy
−$50 fee for cancellations inside 24 hours; a reviewer reports being billed for a consult advertised as free
Read the full Elektra Health review →

Paloma Health

+Narrow clinical focus on hypothyroidism/Hashimoto's with endocrinologist-informed care teams and integrated at-home lab testing, nutritionist visits, and medication management in one program.
+Transparent flat membership pricing ($20/mo billed $240/yr) that bundles two test kits and two visits per year.
+One of the only brands to specialize specifically in DTC thyroid care rather than treating it as one line item among many.
−Trustpilot rating is weak (2.6/5, though based on a very small sample of 4 reviews) with recurring complaints of care that didn't match advertised 'integrative'/'holistic' positioning.
−At least one reported case of a patient with clearly abnormal labs (TSH of 58) alleging the prescribing clinician disregarded their reported symptoms before prescribing a medication that caused adverse reactions — a serious quality-of-care concern for a specialty-clinical brand.
−Reviewers report membership fees and per-visit charges stacking in ways that felt like hidden costs.
Read the full Paloma Health review →

Elektra Health vs Paloma Health — FAQ

Is Elektra Health better than Paloma Health?

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Elektra Health scores higher overall in our independent evaluation (62.7/100 vs 57.7/100), leading on trust & safety, experience, reputation. Paloma Health comes out ahead on value, product range. Paloma Health has the lower entry price (from $20/mo vs $149/mo), so the better value depends on which treatment you need.

Is Elektra Health or Paloma Health cheaper?

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Paloma Health has the lower starting price (from $20/mo vs $149/mo for Elektra Health). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do Elektra Health and Paloma Health both offer?

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Both platforms treat Hormone Therapy. Elektra Health covers 2 treatment categories total and Paloma Health covers 2.

Still deciding?

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