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Everlywell vs myLAB Box: Which Is Better?

Head-to-head comparison of Everlywell and myLAB Box based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

myLAB Box scores higher overall in our independent evaluation (59.7/100 vs 58.2/100), leading on trust & safety, value, experience. Everlywell comes out ahead on product range, reputation. Everlywell has the lower entry price (from $45/mo vs $99/mo), so the better value depends on which treatment you need.

58

At-home diagnostic testing brand offering STD, hormone, and wellness lab kits, with a separate virtual-care pathway for treating positive sexual-health results.

Visit Everlywell
60

At-home lab testing company selling mail-in STD panels and wellness/fertility tests, with a free physician consultation and local-pharmacy prescription for positive results.

Visit myLAB Box

Score Breakdown

DimensionEverlywellmyLAB Box
Overall Score58.2/10059.7/100 ✓
Trust & Safety30%62/10064/100 ✓
Value25%58/10062/100 ✓
Experience20%50/10052/100 ✓
Product Range15%62/100 ✓60/100
Reputation10%58/100 ✓56/100

At a Glance

Founded20152014
HeadquartersAustin, TXLos Angeles, CA
Publicly tradedNoNo
Treatment categories23
Treatments listed44
Starting price$45/mo$99/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryEverlywellmyLAB Box
Sexual Health$45–$75
Sexual Health Virtual Care (Treatment)
$209
Uber Box (8-Panel STD Test)
Primary Care—$99
Vitamin D Test

Everlywell

+Per-test pricing is published openly without requiring an account or completed intake form
+Visby rapid PCR option ($149) offers faster at-home result turnaround than standard mail-in lab tests
+Broad diagnostic catalog beyond sexual health (thyroid, food sensitivity, hormone panels) supports repeat testing relationships
−Trustpilot rating is weak and polarized for the category (2.9/5 on 535 reviews: 47% five-star vs. 34% one-star)
−Recurring complaints about kits expiring before patients can use them, with the company declining replacements
−No-returns policy once a kit ships, plus non-refundable shipping fees, add financial friction if a kit is unusable
Read the full Everlywell review →

myLAB Box

+Per-test prices are published openly without an account or intake form
+Positive STD results include a free phone consult with a physician licensed in the customer's state, who can prescribe to a local pharmacy
+Broad catalog (50+ tests) including multi-infection panels up to 14 pathogens (HIV, syphilis, herpes, HPV, Mycoplasma genitalium)
−Recurring Trustpilot complaints about results arriving well after the advertised turnaround, in some cases weeks
−No refunds once samples reach the lab, including when customers cite processing delays
−Comprehensive panels are expensive (14-panel Total Box $379-$409) relative to in-person clinic testing
Read the full myLAB Box review →

Everlywell vs myLAB Box — FAQ

Is Everlywell better than myLAB Box?

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myLAB Box scores higher overall in our independent evaluation (59.7/100 vs 58.2/100), leading on trust & safety, value, experience. Everlywell comes out ahead on product range, reputation. Everlywell has the lower entry price (from $45/mo vs $99/mo), so the better value depends on which treatment you need.

Is Everlywell or myLAB Box cheaper?

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Everlywell has the lower starting price (from $45/mo vs $99/mo for myLAB Box). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do Everlywell and myLAB Box both offer?

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Both platforms treat Sexual Health, Primary Care. Everlywell covers 2 treatment categories total and myLAB Box covers 3.

Still deciding?

Everlywell alternativesmyLAB Box alternativesTake the Match Quiz