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Evernow vs Paloma Health: Which Is Better?

Head-to-head comparison of Evernow and Paloma Health based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

Evernow scores higher overall in our independent evaluation (68/100 vs 57.7/100), leading on trust & safety, value, experience, product range, reputation. Paloma Health has the lower entry price (from $20/mo vs $35/mo), so the better value depends on which treatment you need.

68

Menopause-focused telehealth practice offering HRT, non-hormonal therapy, branded GLP-1s and midlife hair/skin treatments through a $35–$49/mo membership or $150 pay-per-visit option.

Visit Evernow
58

A niche telehealth brand built specifically around hypothyroidism and Hashimoto's care, pairing at-home lab testing with endocrinology-informed treatment.

Visit Paloma Health

Score Breakdown

DimensionEvernowPaloma Health
Overall Score68/100 ✓57.7/100
Trust & Safety30%72/100 ✓58/100
Value25%66/100 ✓62/100
Experience20%58/100 ✓55/100
Product Range15%78/100 ✓55/100
Reputation10%66/100 ✓55/100

At a Glance

Founded20192018
HeadquartersSan Francisco, CANew York, NY
Publicly tradedNoNo
Treatment categories62
Treatments listed73
Starting price$35/mo$20/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryEvernowPaloma Health
Hormone Therapy$35–$49
Evernow Membership
$20
Thyroid Care Membership

Evernow

+Membership pricing is published ($49/mo, or $35/mo on the $420 annual plan) and video visits can be billed to BCBS, Anthem, UnitedHealthcare or Aetna
+Broad menopause formulary: FDA-approved estradiol and progesterone, Femring, Veozah, SSRIs/SNRIs, plus Addyi and Vyleesi for libido
+Names its fulfillment pharmacies (GoGo Meds, Art of Medicine) and allows local-pharmacy fills so insurance can cover medications
−Cash prices for individual medications aren't shown until after signup
−Trustpilot is 2.0/5 on 15 reviews; one reviewer reports an unexpected $420 charge after choosing the "$35/month" plan
−Reviewers report slow or copy-paste provider responses and multi-day pharmacy delays
Read the full Evernow review →

Paloma Health

+Narrow clinical focus on hypothyroidism/Hashimoto's with endocrinologist-informed care teams and integrated at-home lab testing, nutritionist visits, and medication management in one program.
+Transparent flat membership pricing ($20/mo billed $240/yr) that bundles two test kits and two visits per year.
+One of the only brands to specialize specifically in DTC thyroid care rather than treating it as one line item among many.
−Trustpilot rating is weak (2.6/5, though based on a very small sample of 4 reviews) with recurring complaints of care that didn't match advertised 'integrative'/'holistic' positioning.
−At least one reported case of a patient with clearly abnormal labs (TSH of 58) alleging the prescribing clinician disregarded their reported symptoms before prescribing a medication that caused adverse reactions — a serious quality-of-care concern for a specialty-clinical brand.
−Reviewers report membership fees and per-visit charges stacking in ways that felt like hidden costs.
Read the full Paloma Health review →

Evernow vs Paloma Health — FAQ

Is Evernow better than Paloma Health?

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Evernow scores higher overall in our independent evaluation (68/100 vs 57.7/100), leading on trust & safety, value, experience, product range, reputation. Paloma Health has the lower entry price (from $20/mo vs $35/mo), so the better value depends on which treatment you need.

Is Evernow or Paloma Health cheaper?

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Paloma Health has the lower starting price (from $20/mo vs $35/mo for Evernow). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do Evernow and Paloma Health both offer?

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Both platforms treat Hormone Therapy. Evernow covers 6 treatment categories total and Paloma Health covers 2.

Still deciding?

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