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Fay vs Found: Which Is Better?

Head-to-head comparison of Fay and Found based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

Found scores higher overall in our independent evaluation (74.2/100 vs 61.9/100), leading on trust & safety, value, experience, product range, reputation. Fay has the lower entry price (from $0/mo vs $99/mo), so the better value depends on which treatment you need.

62
Fay
Fair

Insurance-billed marketplace for virtual registered-dietitian care (weight management, diabetes, GLP-1 support, PCOS); it does not prescribe medication.

Visit Fay
74
Found
Good

Found is a weight-loss telehealth platform offering one of the broadest medication menus in the category — compounded and branded GLP-1s plus adjunct drugs — bundled with coaching under a single monthly plan fee.

Visit Found

Score Breakdown

DimensionFayFound
Overall Score61.9/10074.2/100 ✓
Trust & Safety30%66/10075/100 ✓
Value25%70/10074/100 ✓
Experience20%62/10072/100 ✓
Product Range15%40/10080/100 ✓
Reputation10%62/10068/100 ✓

At a Glance

Founded20222019
HeadquartersSchaumburg, ILAustin, TX
Publicly tradedNoNo
Treatment categories21
Treatments listed14
Starting price$0/mo$99/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryFayFound
Weight Loss / GLP-1Free–$150
Registered Dietitian Sessions
$99–$199
Compounded Semaglutide Plan

Fay

+Registered dietitians only, in-network with 700+ plans; many members pay $0 per session
+Pre-booking price estimator based on the member's insurance benefits
+Large clinician bench (3,400+ RDs) covering 30+ specialties including diabetes, PCOS and GLP-1 nutrition support
−No prescribers: Fay cannot prescribe or supply GLP-1s or any other medication
−Insurance estimates are unreliable per reviewers, with '$0 copay' visits later billed at $230 up to $1,400
−Reports of unexpected recurring charges and charges continuing after cancellation
Read the full Fay review →

Found

+Broadest medication menu among GLP-1 telehealth programs (compounded semaglutide/tirzepatide, branded GLP-1s, metformin, topiramate, Contrave, zonisamide) via a personalized assessment
+Compounded medication cost is bundled into the monthly plan fee rather than billed separately, so the advertised price is closer to the real one
+Multiple insurance partnerships (BCBS, Cigna, UnitedHealthcare, Aetna, Anthem) with copays reported around $30
−Reddit/Trustpilot reports of 'misleading pricing' and unexpected charges, particularly around insurance and Medicare coverage representation
−Entry-level $99/mo price requires a 12-month prepay commitment; month-to-month cash pricing runs closer to $289/mo
−Customer service responsiveness reported as inconsistent, especially for shipment problems
Read the full Found review →

Fay vs Found — FAQ

Is Fay better than Found?

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Found scores higher overall in our independent evaluation (74.2/100 vs 61.9/100), leading on trust & safety, value, experience, product range, reputation. Fay has the lower entry price (from $0/mo vs $99/mo), so the better value depends on which treatment you need.

Is Fay or Found cheaper?

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Fay has the lower starting price (from $0/mo vs $99/mo for Found). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do Fay and Found both offer?

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Both platforms treat Weight Loss / GLP-1. Fay covers 2 treatment categories total and Found covers 1.

Still deciding?

Fay alternativesFound alternativesTake the Match Quiz