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Fay vs Gala Health: Which Is Better?

Head-to-head comparison of Fay and Gala Health based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

Gala Health scores higher overall in our independent evaluation (66/100 vs 61.9/100), leading on value, experience, product range. Fay comes out ahead on trust & safety, reputation. Fay has the lower entry price (from $0/mo vs $69/mo), so the better value depends on which treatment you need.

62
Fay
Fair

Insurance-billed marketplace for virtual registered-dietitian care (weight management, diabetes, GLP-1 support, PCOS); it does not prescribe medication.

Visit Fay

Gala Health (Gala GLP-1) is a cash-pay telehealth brand from AI Coaching, Inc. offering flat-priced compounded semaglutide and tirzepatide, menopause HRT, and NAD+/sermorelin through OpenLoop-affiliated providers.

Visit Gala Health

Score Breakdown

DimensionFayGala Health
Overall Score61.9/10066/100 ✓
Trust & Safety30%66/100 ✓60/100
Value25%70/10072/100 ✓
Experience20%62/10070/100 ✓
Product Range15%40/10068/100 ✓
Reputation10%62/100 ✓58/100

At a Glance

Founded20222024
HeadquartersSchaumburg, ILWilmington, DE
Publicly tradedNoNo
Treatment categories24
Treatments listed17
Starting price$0/mo$69/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryFayGala Health
Weight Loss / GLP-1Free–$150
Registered Dietitian Sessions
$149
Compounded Tirzepatide Microdose

Fay

+Registered dietitians only, in-network with 700+ plans; many members pay $0 per session
+Pre-booking price estimator based on the member's insurance benefits
+Large clinician bench (3,400+ RDs) covering 30+ specialties including diabetes, PCOS and GLP-1 nutrition support
−No prescribers: Fay cannot prescribe or supply GLP-1s or any other medication
−Insurance estimates are unreliable per reviewers, with '$0 copay' visits later billed at $230 up to $1,400
−Reports of unexpected recurring charges and charges continuing after cancellation
Read the full Fay review →

Gala Health

+Flat compounded GLP-1 pricing at every dose ($179/mo yearly, $199/mo on a 3-month plan) published before intake
+Strong Trustpilot rating (4.6/5 across ~4,200 reviews) citing fast signup and responsive support
+Menopause HRT from $69/mo with estradiol pill/patch, progesterone and non-hormonal options
−Terms state no refunds on cancellation except for medical disqualification, and cards are charged before provider review
−Recurring complaints about inconsistent dosing between shipments and shipping delays
−About 20 BBB complaints (not accredited), including cancellation loops and refund disputes
Read the full Gala Health review →

Fay vs Gala Health — FAQ

Is Fay better than Gala Health?

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Gala Health scores higher overall in our independent evaluation (66/100 vs 61.9/100), leading on value, experience, product range. Fay comes out ahead on trust & safety, reputation. Fay has the lower entry price (from $0/mo vs $69/mo), so the better value depends on which treatment you need.

Is Fay or Gala Health cheaper?

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Fay has the lower starting price (from $0/mo vs $69/mo for Gala Health). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do Fay and Gala Health both offer?

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Both platforms treat Weight Loss / GLP-1. Fay covers 2 treatment categories total and Gala Health covers 4.

Still deciding?