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Fay vs Hims & Hers: Which Is Better?

Head-to-head comparison of Fay and Hims & Hers based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

Hims & Hers scores higher overall in our independent evaluation (77.5/100 vs 61.9/100), leading on trust & safety, experience, product range, reputation. Fay has the lower entry price (from $0/mo vs $11/mo), so the better value depends on which treatment you need.

62
Fay
Fair

Insurance-billed marketplace for virtual registered-dietitian care (weight management, diabetes, GLP-1 support, PCOS); it does not prescribe medication.

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78
Hims & Hers
Very Good

The largest publicly traded D2C telehealth platform, offering treatments across hair loss, ED, mental health, skincare, and weight loss.

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Score Breakdown

DimensionFayHims & Hers
Overall Score61.9/10077.5/100 ✓
Trust & Safety30%66/10075/100 ✓
Value25%70/10070/100
Experience20%62/10085/100 ✓
Product Range15%40/10090/100 ✓
Reputation10%62/10070/100 ✓

At a Glance

Founded20222017
HeadquartersSchaumburg, ILSan Francisco, CA
Publicly tradedNoYes (HIMS)
Treatment categories27
Treatments listed111
Starting price$0/mo$11/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryFayHims & Hers
Weight Loss / GLP-1Free–$150
Registered Dietitian Sessions
$149–$299
Branded Wegovy (oral/injectable)

Fay

+Registered dietitians only, in-network with 700+ plans; many members pay $0 per session
+Pre-booking price estimator based on the member's insurance benefits
+Large clinician bench (3,400+ RDs) covering 30+ specialties including diabetes, PCOS and GLP-1 nutrition support
−No prescribers: Fay cannot prescribe or supply GLP-1s or any other medication
−Insurance estimates are unreliable per reviewers, with '$0 copay' visits later billed at $230 up to $1,400
−Reports of unexpected recurring charges and charges continuing after cancellation
Read the full Fay review →

Hims & Hers

+Widest treatment category coverage of any D2C telehealth brand
+Vertically integrated pharmacy keeps costs down and shipping fast
+Publicly traded with transparent financials
−Compounded GLP-1 programs being phased out after Novo Nordisk deal
−Subscription auto-renewal complaints common on Reddit
−Customer support response times vary
Read the full Hims & Hers review →

Fay vs Hims & Hers — FAQ

Is Fay better than Hims & Hers?

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Hims & Hers scores higher overall in our independent evaluation (77.5/100 vs 61.9/100), leading on trust & safety, experience, product range, reputation. Fay has the lower entry price (from $0/mo vs $11/mo), so the better value depends on which treatment you need.

Is Fay or Hims & Hers cheaper?

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Fay has the lower starting price (from $0/mo vs $11/mo for Hims & Hers). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do Fay and Hims & Hers both offer?

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Both platforms treat Weight Loss / GLP-1. Fay covers 2 treatment categories total and Hims & Hers covers 7.

Still deciding?

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