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Fay vs PlushCare: Which Is Better?

Head-to-head comparison of Fay and PlushCare based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

PlushCare scores higher overall in our independent evaluation (68.3/100 vs 61.9/100), leading on trust & safety, product range, reputation. Fay comes out ahead on value. Fay has the lower entry price (from $0/mo vs $20/mo), so the better value depends on which treatment you need.

62
Fay
Fair

Insurance-billed marketplace for virtual registered-dietitian care (weight management, diabetes, GLP-1 support, PCOS); it does not prescribe medication.

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68

PlushCare is a virtual primary-care membership service that layers weight-loss visits and branded GLP-1 prescriptions onto its core telehealth offering, rather than running a dedicated compounded-GLP-1 program.

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Score Breakdown

DimensionFayPlushCare
Overall Score61.9/10068.3/100 ✓
Trust & Safety30%66/10078/100 ✓
Value25%70/100 ✓62/100
Experience20%62/10062/100
Product Range15%40/10065/100 ✓
Reputation10%62/10072/100 ✓

At a Glance

Founded20222014
HeadquartersSchaumburg, ILSan Francisco, CA
Publicly tradedNoNo
Treatment categories22
Treatments listed13
Starting price$0/mo$20/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryFayPlushCare
Weight Loss / GLP-1Free–$150
Registered Dietitian Sessions
$650–$1100
Branded GLP-1 Prescription (Wegovy, Saxenda)
Primary Care—$20–$129
PlushCare Membership + Weight-Loss Visit

Fay

+Registered dietitians only, in-network with 700+ plans; many members pay $0 per session
+Pre-booking price estimator based on the member's insurance benefits
+Large clinician bench (3,400+ RDs) covering 30+ specialties including diabetes, PCOS and GLP-1 nutrition support
−No prescribers: Fay cannot prescribe or supply GLP-1s or any other medication
−Insurance estimates are unreliable per reviewers, with '$0 copay' visits later billed at $230 up to $1,400
−Reports of unexpected recurring charges and charges continuing after cancellation
Read the full Fay review →

PlushCare

+Low $19.99/mo membership with first month free, and insurance-eligible visits as low as a $30 copay
+Accepts major insurance plans (Aetna, Cigna, Humana), broader than most single-purpose GLP-1 telehealth startups
+Physician-led primary care model covers ongoing and chronic care beyond a single weight-loss funnel
−Branded GLP-1 medication (Zepbound, Wegovy) is billed separately at the pharmacy — without insurance coverage this can run roughly $1,000+/month, dwarfing the low membership fee
−No compounded GLP-1 option, so cash-pay patients without drug coverage face full retail brand pricing
−Trustpilot pattern of unexpected recurring membership charges and difficulty cancelling
Read the full PlushCare review →

Fay vs PlushCare — FAQ

Is Fay better than PlushCare?

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PlushCare scores higher overall in our independent evaluation (68.3/100 vs 61.9/100), leading on trust & safety, product range, reputation. Fay comes out ahead on value. Fay has the lower entry price (from $0/mo vs $20/mo), so the better value depends on which treatment you need.

Is Fay or PlushCare cheaper?

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Fay has the lower starting price (from $0/mo vs $20/mo for PlushCare). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do Fay and PlushCare both offer?

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Both platforms treat Weight Loss / GLP-1, Primary Care. Fay covers 2 treatment categories total and PlushCare covers 2.

Still deciding?

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