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Fay vs ProlongMD: Which Is Better?

Head-to-head comparison of Fay and ProlongMD based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

Fay scores higher overall in our independent evaluation (61.9/100 vs 60.1/100), leading on trust & safety, experience, reputation. ProlongMD comes out ahead on value, product range.

62
Fay
Fair

Insurance-billed marketplace for virtual registered-dietitian care (weight management, diabetes, GLP-1 support, PCOS); it does not prescribe medication.

Visit Fay
60

Small, veteran-owned cash-pay telehealth practice offering compounded GLP-1s, TRT, enclomiphene, women's hormones, ED, hair loss and peptides after a $79 video consult.

Visit ProlongMD

Score Breakdown

DimensionFayProlongMD
Overall Score61.9/100 ✓60.1/100
Trust & Safety30%66/100 ✓52/100
Value25%70/10074/100 ✓
Experience20%62/100 ✓55/100
Product Range15%40/10070/100 ✓
Reputation10%62/100 ✓45/100

At a Glance

Founded20222025
HeadquartersSchaumburg, ILPhoenix, AZ
Publicly tradedNoNo
Treatment categories28
Treatments listed113
Starting price$0/mo$25/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryFayProlongMD
Weight Loss / GLP-1Free–$150
Registered Dietitian Sessions
$99–$119
Compounded Semaglutide/B12
Primary Care—$79
Consultation (30-min video, credited toward treatment)

Fay

+Registered dietitians only, in-network with 700+ plans; many members pay $0 per session
+Pre-booking price estimator based on the member's insurance benefits
+Large clinician bench (3,400+ RDs) covering 30+ specialties including diabetes, PCOS and GLP-1 nutrition support
−No prescribers: Fay cannot prescribe or supply GLP-1s or any other medication
−Insurance estimates are unreliable per reviewers, with '$0 copay' visits later billed at $230 up to $1,400
−Reports of unexpected recurring charges and charges continuing after cancellation
Read the full Fay review →

ProlongMD

+Low published prices: compounded semaglutide/B12 from $99/mo and tirzepatide/B12 from $149/mo, with no membership fee
+$79 video consult is credited toward the first treatment purchase, and a written price-match policy covers comparable injectable programs
+Names its prescribing clinicians (two physicians, two nurse practitioners) and runs synchronous video visits
−Sells BPC-157/TB-500 and GHK-Cu/BPC-157/KPV/TB-500 'peptide blends', compounds the FDA has flagged for safety concerns and which have no approved drug form
−Dispensing pharmacies are not named, and the states served are not published (visible reviews come only from TX and CO)
−Very new (LLC formed August 2025) with no independent review footprint; several on-site star ratings have no review text
Read the full ProlongMD review →

Fay vs ProlongMD — FAQ

Is Fay better than ProlongMD?

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Fay scores higher overall in our independent evaluation (61.9/100 vs 60.1/100), leading on trust & safety, experience, reputation. ProlongMD comes out ahead on value, product range.

Is Fay or ProlongMD cheaper?

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Fay has the lower starting price (from $0/mo vs $25/mo for ProlongMD). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do Fay and ProlongMD both offer?

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Both platforms treat Weight Loss / GLP-1, Primary Care. Fay covers 2 treatment categories total and ProlongMD covers 8.

Still deciding?

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