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Fay vs Quello: Which Is Better?

Head-to-head comparison of Fay and Quello based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

Quello scores higher overall in our independent evaluation (65.4/100 vs 61.9/100), leading on trust & safety, experience, product range. Fay has the lower entry price (from $0/mo vs $12.99/mo), so the better value depends on which treatment you need.

62
Fay
Fair

Insurance-billed marketplace for virtual registered-dietitian care (weight management, diabetes, GLP-1 support, PCOS); it does not prescribe medication.

Visit Fay
65
Quello
Good

Quello is a Denver-based telehealth allergy practice that offers a free at-home allergy test and consult, then prescribes personalized sublingual allergy drops for $297 a quarter or $999 a year in 29 states.

Visit Quello

Score Breakdown

DimensionFayQuello
Overall Score61.9/10065.4/100 ✓
Trust & Safety30%66/10070/100 ✓
Value25%70/10070/100
Experience20%62/10072/100 ✓
Product Range15%40/10042/100 ✓
Reputation10%62/10062/100

At a Glance

Founded2022—
HeadquartersSchaumburg, ILDenver, CO
Publicly tradedNoNo
Treatment categories21
Treatments listed12
Starting price$0/mo$12.99/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryFayQuello
Primary Care—$12.99
At-home Allergy Test + Consult

Fay

+Registered dietitians only, in-network with 700+ plans; many members pay $0 per session
+Pre-booking price estimator based on the member's insurance benefits
+Large clinician bench (3,400+ RDs) covering 30+ specialties including diabetes, PCOS and GLP-1 nutrition support
−No prescribers: Fay cannot prescribe or supply GLP-1s or any other medication
−Insurance estimates are unreliable per reviewers, with '$0 copay' visits later billed at $230 up to $1,400
−Reports of unexpected recurring charges and charges continuing after cancellation
Read the full Fay review →

Quello

+Fully published pricing ($297/quarter or $999/year) with unlimited follow-ups, shipping and a price-lock guarantee included
+Low-cost entry: at-home 40-allergen test and provider consult are free apart from $12.99 shipping
+Led by a named ENT allergy specialist, using the same FDA-approved allergen extracts as allergists
−Available in only 29 states (not CA, NY, PA, NC, NJ, MA and others)
−Positioned as a four-year course, so total cost runs to roughly $4,000 per person
−Test kits can't be refunded once shipped, and there's a $50 no-show fee
Read the full Quello review →

Fay vs Quello — FAQ

Is Fay better than Quello?

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Quello scores higher overall in our independent evaluation (65.4/100 vs 61.9/100), leading on trust & safety, experience, product range. Fay has the lower entry price (from $0/mo vs $12.99/mo), so the better value depends on which treatment you need.

Is Fay or Quello cheaper?

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Fay has the lower starting price (from $0/mo vs $12.99/mo for Quello). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do Fay and Quello both offer?

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Both platforms treat Primary Care. Fay covers 2 treatment categories total and Quello covers 1.

Still deciding?

Fay alternativesQuello alternativesTake the Match Quiz