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Fay vs UrWay Health: Which Is Better?

Head-to-head comparison of Fay and UrWay Health based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

UrWay Health scores higher overall in our independent evaluation (64.4/100 vs 61.9/100), leading on experience, product range. Fay comes out ahead on trust & safety. Fay has the lower entry price (from $0/mo vs $166/mo), so the better value depends on which treatment you need.

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Fay
Fair

Insurance-billed marketplace for virtual registered-dietitian care (weight management, diabetes, GLP-1 support, PCOS); it does not prescribe medication.

Visit Fay

UrWay Health is a New Jersey-based cash-pay telehealth storefront selling all-inclusive compounded GLP-1s, NAD+, glutathione, sermorelin and ED injections with no membership fee.

Visit UrWay Health

Score Breakdown

DimensionFayUrWay Health
Overall Score61.9/10064.4/100 ✓
Trust & Safety30%66/100 ✓60/100
Value25%70/10070/100
Experience20%62/10070/100 ✓
Product Range15%40/10058/100 ✓
Reputation10%62/10062/100

At a Glance

Founded20222023
HeadquartersSchaumburg, ILShrewsbury, NJ
Publicly tradedNoNo
Treatment categories24
Treatments listed16
Starting price$0/mo$166/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryFayUrWay Health
Weight Loss / GLP-1Free–$150
Registered Dietitian Sessions
$166–$249
Compounded Semaglutide + B12

Fay

+Registered dietitians only, in-network with 700+ plans; many members pay $0 per session
+Pre-booking price estimator based on the member's insurance benefits
+Large clinician bench (3,400+ RDs) covering 30+ specialties including diabetes, PCOS and GLP-1 nutrition support
−No prescribers: Fay cannot prescribe or supply GLP-1s or any other medication
−Insurance estimates are unreliable per reviewers, with '$0 copay' visits later billed at $230 up to $1,400
−Reports of unexpected recurring charges and charges continuing after cancellation
Read the full Fay review →

UrWay Health

+All-inclusive pricing (medication, consult, supplies, overnight shipping) shown on the homepage with no membership fee
+Solid Trustpilot record for its size: 4.6/5 across ~471 reviews, 85% five-star, with shipping speed and support responsiveness cited most
+Most approved orders ship within one business day, with 12-week GLP-1 plans that lower the effective monthly cost
−No prescribing medical group, medical director or dispensing pharmacy is named anywhere on the site
−Pharmacy ships Monday–Thursday only, so approvals late in the week wait until the following Monday
−Some reviewers report inconsistent results between vials and difficulty getting dosing right
Read the full UrWay Health review →

Fay vs UrWay Health — FAQ

Is Fay better than UrWay Health?

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UrWay Health scores higher overall in our independent evaluation (64.4/100 vs 61.9/100), leading on experience, product range. Fay comes out ahead on trust & safety. Fay has the lower entry price (from $0/mo vs $166/mo), so the better value depends on which treatment you need.

Is Fay or UrWay Health cheaper?

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Fay has the lower starting price (from $0/mo vs $166/mo for UrWay Health). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do Fay and UrWay Health both offer?

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Both platforms treat Weight Loss / GLP-1. Fay covers 2 treatment categories total and UrWay Health covers 4.

Still deciding?