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GoodRx vs myLAB Box: Which Is Better?

Head-to-head comparison of GoodRx and myLAB Box based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

GoodRx scores higher overall in our independent evaluation (74.3/100 vs 59.7/100), leading on trust & safety, value, experience, reputation.

74
GoodRx
Good

Prescription discount giant that expanded into telehealth, with the unique advantage of integrated drug price comparison.

Visit GoodRx
60

At-home lab testing company selling mail-in STD panels and wellness/fertility tests, with a free physician consultation and local-pharmacy prescription for positive results.

Visit myLAB Box

Score Breakdown

DimensionGoodRxmyLAB Box
Overall Score74.3/100 ✓59.7/100
Trust & Safety30%75/100 ✓64/100
Value25%85/100 ✓62/100
Experience20%70/100 ✓52/100
Product Range15%60/10060/100
Reputation10%75/100 ✓56/100

At a Glance

Founded20112014
HeadquartersSanta Monica, CALos Angeles, CA
Publicly tradedYes (GDRX)No
Treatment categories63
Treatments listed54
Starting price$16/mo$99/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryGoodRxmyLAB Box
Primary Care$39–$70
Telehealth Visit (one-off, priced per visit)
$99
Vitamin D Test
Sexual Health$18–$109
ED Subscription
$209
Uber Box (8-Panel STD Test)

GoodRx

+Integrated drug price comparison — find cheapest pharmacy instantly
+Massive existing user trust from discount platform
+Affordable visits starting at $19
−Publishes editorial explaining the $50 Medicare GLP-1 Bridge copay but never surfaces it in the buying funnel, so an eligible beneficiary can pay several times more through the cash-pay programme with no prompt
−Primarily a discount-card and price-comparison business; the telehealth arm is a separate cash-pay line, GoodRx Care Direct, with care delivered by an affiliated medical group and a staffing partner rather than by GoodRx
−Telehealth secondary to core discount business
Read the full GoodRx review →

myLAB Box

+Per-test prices are published openly without an account or intake form
+Positive STD results include a free phone consult with a physician licensed in the customer's state, who can prescribe to a local pharmacy
+Broad catalog (50+ tests) including multi-infection panels up to 14 pathogens (HIV, syphilis, herpes, HPV, Mycoplasma genitalium)
−Recurring Trustpilot complaints about results arriving well after the advertised turnaround, in some cases weeks
−No refunds once samples reach the lab, including when customers cite processing delays
−Comprehensive panels are expensive (14-panel Total Box $379-$409) relative to in-person clinic testing
Read the full myLAB Box review →

GoodRx vs myLAB Box — FAQ

Is GoodRx better than myLAB Box?

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GoodRx scores higher overall in our independent evaluation (74.3/100 vs 59.7/100), leading on trust & safety, value, experience, reputation.

Is GoodRx or myLAB Box cheaper?

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GoodRx has the lower starting price (from $16/mo vs $99/mo for myLAB Box). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do GoodRx and myLAB Box both offer?

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Both platforms treat Primary Care, Sexual Health. GoodRx covers 6 treatment categories total and myLAB Box covers 3.

Still deciding?

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