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Heally vs Klarity Health: Which Is Better?

Head-to-head comparison of Heally and Klarity Health based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

Heally scores higher overall in our independent evaluation (64.2/100 vs 57.2/100), leading on trust & safety, value, experience, product range.

64
Heally
Fair

Heally is a San Mateo-based telehealth marketplace offering free consults for branded GLP-1s, compounded longevity drugs (rapamycin, NAD+, sermorelin), hormones and lab testing on a pay-per-refill model.

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57

Klarity Health is a telehealth marketplace connecting patients to independent providers across mental health, weight loss, and primary care, with Trustpilot sentiment weighed down by billing and refund complaints.

Visit Klarity Health

Score Breakdown

DimensionHeallyKlarity Health
Overall Score64.2/100 ✓57.2/100
Trust & Safety30%56/100 ✓55/100
Value25%72/100 ✓50/100
Experience20%58/100 ✓55/100
Product Range15%82/100 ✓78/100
Reputation10%55/10055/100

At a Glance

Founded20162020
HeadquartersSan Mateo, CASan Mateo, CA
Publicly tradedNoNo
Treatment categories73
Treatments listed153
Starting price$49/mo$49/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryHeallyKlarity Health
Weight Loss / GLP-1$49–$50
Metformin
$49–$150
Weight Loss Consultation
Primary Care$175
Lab Testing (full panels)
$49
General Telehealth Visit (site-wide)

Heally

+Free provider consultation and no membership fee; patients pay only when a refill is ordered
+One of the broader longevity menus we track: rapamycin, NAD+ (injection and nasal), sermorelin, glutathione, methylene blue, metformin and acarbose
+Names its medical group (HLY Medical Group PA) and compounding pharmacies (The Pharmacy Hub, Beaker, Red Rock)
−Inconsistent marketing claims: '250,000+ patients' on one page versus 'thousands' on About, and '12,563 reviews' versus 68 on Trustpilot
−25% of Trustpilot reviews are one-star, citing wrong doses shipped, high costs and aggressive renewal outreach
−Weight-loss refills auto-schedule until cancelled, and a card authorization hold is placed about 48 hours before the appointment
Read the full Heally review →

Klarity Health

+Very broad marketplace reach — 500+ specialties, 2,000+ providers, and coverage in all 50 states
+Low advertised entry price ($49 self-pay, $51 for ADHD initial visit) with broad insurance acceptance (400+ plans)
+Appointments generally available within 24 hours
−Prescribes Schedule II-V controlled substances via telehealth, which depends on DEA telemedicine flexibilities currently extended only through 2026-12-31 — a future rule change could disrupt care continuity
−Independent Trustpilot rating (3.8/5, 574 reviews) is notably weaker than the platform's own marketing statistics, with recurring surprise-charge and refund-refusal complaints
−Cancellation fees reported as high as $120, sometimes charged despite a week's advance notice
Read the full Klarity Health review →

Heally vs Klarity Health — FAQ

Is Heally better than Klarity Health?

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Heally scores higher overall in our independent evaluation (64.2/100 vs 57.2/100), leading on trust & safety, value, experience, product range.

Is Heally or Klarity Health cheaper?

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Their entry prices are similar — both start around $49/mo. Real cost depends on the specific treatment: compare the pricing tables on each review, since inclusions like consults, labs, and shipping differ.

What do Heally and Klarity Health both offer?

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Both platforms treat Weight Loss / GLP-1, Primary Care. Heally covers 7 treatment categories total and Klarity Health covers 3.

Still deciding?

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