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Heally vs Lemonaid Health: Which Is Better?

Head-to-head comparison of Heally and Lemonaid Health based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

Lemonaid Health scores higher overall in our independent evaluation (66.1/100 vs 64.2/100), leading on trust & safety, experience. Heally comes out ahead on value, product range.

64
Heally
Fair

Heally is a San Mateo-based telehealth marketplace offering free consults for branded GLP-1s, compounded longevity drugs (rapamycin, NAD+, sermorelin), hormones and lab testing on a pay-per-refill model.

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66

A long-running, broad-scope telehealth generalist now operating under new nonprofit ownership following 23andMe's 2025 bankruptcy.

Visit Lemonaid Health

Score Breakdown

DimensionHeallyLemonaid Health
Overall Score64.2/10066.1/100 ✓
Trust & Safety30%56/10062/100 ✓
Value25%72/100 ✓68/100
Experience20%58/10065/100 ✓
Product Range15%82/100 ✓80/100
Reputation10%55/10055/100

At a Glance

Founded20162013
HeadquartersSan Mateo, CASan Francisco, CA
Publicly tradedNoNo
Treatment categories74
Treatments listed155
Starting price$49/mo$10/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryHeallyLemonaid Health
Weight Loss / GLP-1$49–$50
Metformin
$129–$399
GLP-1 Weight Loss Program
Sexual Health$99
3-in-1 Sexual Treatment (tadalafil / oxytocin / PT-141)
$25–$90
ED Treatment (Sildenafil/Tadalafil)
Primary Care$175
Lab Testing (full panels)
$25–$49
Primary Care Visit (Common Conditions)

Heally

+Free provider consultation and no membership fee; patients pay only when a refill is ordered
+One of the broader longevity menus we track: rapamycin, NAD+ (injection and nasal), sermorelin, glutathione, methylene blue, metformin and acarbose
+Names its medical group (HLY Medical Group PA) and compounding pharmacies (The Pharmacy Hub, Beaker, Red Rock)
−Inconsistent marketing claims: '250,000+ patients' on one page versus 'thousands' on About, and '12,563 reviews' versus 68 on Trustpilot
−25% of Trustpilot reviews are one-star, citing wrong doses shipped, high costs and aggressive renewal outreach
−Weight-loss refills auto-schedule until cancelled, and a card authorization hold is placed about 48 hours before the appointment
Read the full Heally review →

Lemonaid Health

+Broad national telehealth generalist spanning sexual health, weight loss, hair loss, mental health, women's health and primary care under one account.
+Low-friction ED pricing: a single $25 consult covers up to 12 refills, with generic medication priced from $2/pill.
+More than a decade of operating history (founded 2013) with an established patient base and four regional medical groups providing licensed physician coverage.
−Ownership in flux: 23andMe acquired Lemonaid for roughly $400M in 2021, then filed for bankruptcy in 2025 and sold it to nonprofit TTAM Research Institute for approximately $10M — patients have no visibility into whether care continuity, medical staffing, or data handling changed under the new owner.
−Full pricing for most services beyond the advertised ED and GLP-1 offers is not published and only appears after intake.
−Trustpilot reviews cite inconsistent provider conduct, including reports of rude or dismissive clinicians and at least one unexplained prescription refusal for a long-term patient.
Read the full Lemonaid Health review →

Heally vs Lemonaid Health — FAQ

Is Heally better than Lemonaid Health?

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Lemonaid Health scores higher overall in our independent evaluation (66.1/100 vs 64.2/100), leading on trust & safety, experience. Heally comes out ahead on value, product range.

Is Heally or Lemonaid Health cheaper?

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Lemonaid Health has the lower starting price (from $10/mo vs $49/mo for Heally). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do Heally and Lemonaid Health both offer?

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Both platforms treat Weight Loss / GLP-1, Sexual Health, Primary Care. Heally covers 7 treatment categories total and Lemonaid Health covers 4.

Still deciding?

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