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Heally vs Lofta: Which Is Better?

Head-to-head comparison of Heally and Lofta based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

Heally scores higher overall in our independent evaluation (64.2/100 vs 57.9/100), leading on value, experience, product range, reputation. Lofta comes out ahead on trust & safety. Lofta has the lower entry price (from $35/mo vs $49/mo), so the better value depends on which treatment you need.

64
Heally
Fair

Heally is a San Mateo-based telehealth marketplace offering free consults for branded GLP-1s, compounded longevity drugs (rapamycin, NAD+, sermorelin), hormones and lab testing on a pay-per-refill model.

Visit Heally
58
Lofta
Fair

Lofta is a cash-pay sleep-apnea e-commerce platform selling a $139 home sleep test with physician interpretation, CPAP prescriptions and ResMed equipment.

Visit Lofta

Score Breakdown

DimensionHeallyLofta
Overall Score64.2/100 ✓57.9/100
Trust & Safety30%56/10062/100 ✓
Value25%72/100 ✓68/100
Experience20%58/100 ✓45/100
Product Range15%82/100 ✓55/100
Reputation10%55/100 ✓50/100

At a Glance

Founded2016—
HeadquartersSan Mateo, CA—
Publicly tradedNoNo
Treatment categories71
Treatments listed152
Starting price$49/mo$35/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryHeallyLofta
Primary Care$175
Lab Testing (full panels)
$35
RxExpress CPAP Prescription Renewal

Heally

+Free provider consultation and no membership fee; patients pay only when a refill is ordered
+One of the broader longevity menus we track: rapamycin, NAD+ (injection and nasal), sermorelin, glutathione, methylene blue, metformin and acarbose
+Names its medical group (HLY Medical Group PA) and compounding pharmacies (The Pharmacy Hub, Beaker, Red Rock)
−Inconsistent marketing claims: '250,000+ patients' on one page versus 'thousands' on About, and '12,563 reviews' versus 68 on Trustpilot
−25% of Trustpilot reviews are one-star, citing wrong doses shipped, high costs and aggressive renewal outreach
−Weight-loss refills auto-schedule until cancelled, and a card authorization hold is placed about 48 hours before the appointment
Read the full Heally review →

Lofta

+Home sleep test price ($139) published, including telemedicine approval, physician interpretation and CPAP prescription
+Uses the FDA-cleared, disposable WatchPAT One (also DOT-accepted for commercial drivers)
+End-to-end path from test to prescription to equipment, plus $35 online prescription renewal
−No insurance or Medicare/Medicaid billing; CPAP machines cost about $900–$1,800 cash
−Trustpilot 2.6/5 on 33 reviews (61% 1-star), citing lost shipments and refund disputes
−Complaints of weak warranty and technical support after device purchase
Read the full Lofta review →

Heally vs Lofta — FAQ

Is Heally better than Lofta?

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Heally scores higher overall in our independent evaluation (64.2/100 vs 57.9/100), leading on value, experience, product range, reputation. Lofta comes out ahead on trust & safety. Lofta has the lower entry price (from $35/mo vs $49/mo), so the better value depends on which treatment you need.

Is Heally or Lofta cheaper?

▾

Lofta has the lower starting price (from $35/mo vs $49/mo for Heally). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do Heally and Lofta both offer?

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Both platforms treat Primary Care. Heally covers 7 treatment categories total and Lofta covers 1.

Still deciding?

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