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Heally vs MDVIP: Which Is Better?

Head-to-head comparison of Heally and MDVIP based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

Heally scores higher overall in our independent evaluation (64.2/100 vs 60.9/100), leading on value, product range. MDVIP comes out ahead on trust & safety, experience, reputation.

64
Heally
Fair

Heally is a San Mateo-based telehealth marketplace offering free consults for branded GLP-1s, compounded longevity drugs (rapamycin, NAD+, sermorelin), hormones and lab testing on a pay-per-refill model.

Visit Heally
61
MDVIP
Fair

Largest US concierge primary-care network, charging an annual membership fee on top of insurance for smaller panels, same/next-day access and an advanced annual wellness exam.

Visit MDVIP

Score Breakdown

DimensionHeallyMDVIP
Overall Score64.2/100 ✓60.9/100
Trust & Safety30%56/10070/100 ✓
Value25%72/100 ✓52/100
Experience20%58/10062/100 ✓
Product Range15%82/100 ✓55/100
Reputation10%55/10062/100 ✓

At a Glance

Founded20162000
HeadquartersSan Mateo, CABoca Raton, FL
Publicly tradedNoNo
Treatment categories71
Treatments listed151
Starting price$49/mo$150/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryHeallyMDVIP
Primary Care$175
Lab Testing (full panels)
$150–$275
MDVIP Membership (Advanced Wellness Program + Concierge Access)

Heally

+Free provider consultation and no membership fee; patients pay only when a refill is ordered
+One of the broader longevity menus we track: rapamycin, NAD+ (injection and nasal), sermorelin, glutathione, methylene blue, metformin and acarbose
+Names its medical group (HLY Medical Group PA) and compounding pharmacies (The Pharmacy Hub, Beaker, Red Rock)
−Inconsistent marketing claims: '250,000+ patients' on one page versus 'thousands' on About, and '12,563 reviews' versus 68 on Trustpilot
−25% of Trustpilot reviews are one-star, citing wrong doses shipped, high costs and aggressive renewal outreach
−Weight-loss refills auto-schedule until cancelled, and a card authorization hold is placed about 48 hours before the appointment
Read the full Heally review →

MDVIP

+National scale (1,100+ affiliated physicians, ~400,000 members in 45 states + D.C.) and a 25-year operating history
+Annual fee bundles an advanced wellness exam (expanded labs, EKG, vision/hearing, body composition) that insurance typically does not cover
+Smaller physician panels with same- or next-day appointments and after-hours access to one's own doctor
−No national price list: fees are set per physician and commonly run about $1,800-$3,300/year on top of insurance premiums and copays
−Refunds are generally unavailable once the annual wellness testing is performed, and multiple Trustpilot/BBB complaints cite refund difficulty
−Primarily in-person care; coverage depends on an affiliated physician being nearby, and it is not a telehealth-first service
Read the full MDVIP review →

Heally vs MDVIP — FAQ

Is Heally better than MDVIP?

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Heally scores higher overall in our independent evaluation (64.2/100 vs 60.9/100), leading on value, product range. MDVIP comes out ahead on trust & safety, experience, reputation.

Is Heally or MDVIP cheaper?

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Heally has the lower starting price (from $49/mo vs $150/mo for MDVIP). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do Heally and MDVIP both offer?

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Both platforms treat Primary Care. Heally covers 7 treatment categories total and MDVIP covers 1.

Still deciding?

Heally alternativesMDVIP alternativesTake the Match Quiz