Home›Compare›Heally vs myLAB Box

Heally vs myLAB Box: Which Is Better?

Head-to-head comparison of Heally and myLAB Box based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

Heally scores higher overall in our independent evaluation (64.2/100 vs 59.7/100), leading on value, experience, product range. myLAB Box comes out ahead on trust & safety, reputation.

64
Heally
Fair

Heally is a San Mateo-based telehealth marketplace offering free consults for branded GLP-1s, compounded longevity drugs (rapamycin, NAD+, sermorelin), hormones and lab testing on a pay-per-refill model.

Visit Heally
60

At-home lab testing company selling mail-in STD panels and wellness/fertility tests, with a free physician consultation and local-pharmacy prescription for positive results.

Visit myLAB Box

Score Breakdown

DimensionHeallymyLAB Box
Overall Score64.2/100 ✓59.7/100
Trust & Safety30%56/10064/100 ✓
Value25%72/100 ✓62/100
Experience20%58/100 ✓52/100
Product Range15%82/100 ✓60/100
Reputation10%55/10056/100 ✓

At a Glance

Founded20162014
HeadquartersSan Mateo, CALos Angeles, CA
Publicly tradedNoNo
Treatment categories73
Treatments listed154
Starting price$49/mo$99/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryHeallymyLAB Box
Women's Health$99
Perimenopause Treatment
$259
Women's Health + Fertility Test
Sexual Health$99
3-in-1 Sexual Treatment (tadalafil / oxytocin / PT-141)
$209
Uber Box (8-Panel STD Test)
Primary Care$175
Lab Testing (full panels)
$99
Vitamin D Test

Heally

+Free provider consultation and no membership fee; patients pay only when a refill is ordered
+One of the broader longevity menus we track: rapamycin, NAD+ (injection and nasal), sermorelin, glutathione, methylene blue, metformin and acarbose
+Names its medical group (HLY Medical Group PA) and compounding pharmacies (The Pharmacy Hub, Beaker, Red Rock)
−Inconsistent marketing claims: '250,000+ patients' on one page versus 'thousands' on About, and '12,563 reviews' versus 68 on Trustpilot
−25% of Trustpilot reviews are one-star, citing wrong doses shipped, high costs and aggressive renewal outreach
−Weight-loss refills auto-schedule until cancelled, and a card authorization hold is placed about 48 hours before the appointment
Read the full Heally review →

myLAB Box

+Per-test prices are published openly without an account or intake form
+Positive STD results include a free phone consult with a physician licensed in the customer's state, who can prescribe to a local pharmacy
+Broad catalog (50+ tests) including multi-infection panels up to 14 pathogens (HIV, syphilis, herpes, HPV, Mycoplasma genitalium)
−Recurring Trustpilot complaints about results arriving well after the advertised turnaround, in some cases weeks
−No refunds once samples reach the lab, including when customers cite processing delays
−Comprehensive panels are expensive (14-panel Total Box $379-$409) relative to in-person clinic testing
Read the full myLAB Box review →

Heally vs myLAB Box — FAQ

Is Heally better than myLAB Box?

▾

Heally scores higher overall in our independent evaluation (64.2/100 vs 59.7/100), leading on value, experience, product range. myLAB Box comes out ahead on trust & safety, reputation.

Is Heally or myLAB Box cheaper?

▾

Heally has the lower starting price (from $49/mo vs $99/mo for myLAB Box). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do Heally and myLAB Box both offer?

▾

Both platforms treat Women's Health, Sexual Health, Primary Care. Heally covers 7 treatment categories total and myLAB Box covers 3.

Still deciding?

Heally alternativesmyLAB Box alternativesTake the Match Quiz