Home›Compare›Heally vs Teladoc Health

Heally vs Teladoc Health: Which Is Better?

Head-to-head comparison of Heally and Teladoc Health based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

Teladoc Health scores higher overall in our independent evaluation (79.9/100 vs 64.2/100), leading on trust & safety, experience, reputation. Heally comes out ahead on value, product range. Heally has the lower entry price (from $49/mo vs $89/mo), so the better value depends on which treatment you need.

64
Heally
Fair

Heally is a San Mateo-based telehealth marketplace offering free consults for branded GLP-1s, compounded longevity drugs (rapamycin, NAD+, sermorelin), hormones and lab testing on a pay-per-refill model.

Visit Heally
80

Teladoc Health is the largest publicly traded telehealth provider in the US, offering 24/7 general medical, mental health, dermatology, and nutrition visits on a self-pay or insurance basis.

Visit Teladoc Health

Score Breakdown

DimensionHeallyTeladoc Health
Overall Score64.2/10079.9/100 ✓
Trust & Safety30%56/10088/100 ✓
Value25%72/100 ✓68/100
Experience20%58/10088/100 ✓
Product Range15%82/100 ✓78/100
Reputation10%55/10072/100 ✓

At a Glance

Founded20162002
HeadquartersSan Mateo, CAPurchase, NY
Publicly tradedNoYes (TDOC)
Treatment categories73
Treatments listed153
Starting price$49/mo$89/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryHeallyTeladoc Health
Primary Care$175
Lab Testing (full panels)
$89
24/7 General Medical Visit

Heally

+Free provider consultation and no membership fee; patients pay only when a refill is ordered
+One of the broader longevity menus we track: rapamycin, NAD+ (injection and nasal), sermorelin, glutathione, methylene blue, metformin and acarbose
+Names its medical group (HLY Medical Group PA) and compounding pharmacies (The Pharmacy Hub, Beaker, Red Rock)
−Inconsistent marketing claims: '250,000+ patients' on one page versus 'thousands' on About, and '12,563 reviews' versus 68 on Trustpilot
−25% of Trustpilot reviews are one-star, citing wrong doses shipped, high costs and aggressive renewal outreach
−Weight-loss refills auto-schedule until cancelled, and a card authorization hold is placed about 48 hours before the appointment
Read the full Heally review →

Teladoc Health

+Largest and most-reviewed telehealth brand in the US, with a 4.7-star Trustpilot average across 47,000+ reviews
+Transparent flat self-pay pricing for 24/7 care, mental health, dermatology, and nutrition visits
+Deep clinician bench drives consistently short wait times and high care-quality marks
−Primary care and chronic condition management are not available self-pay, a significant gap for uninsured patients wanting ongoing care
−Self-pay pricing ($89-$119/visit) runs higher than several async-consult competitors for comparable conditions
−Some reviewers describe individual clinicians as dismissive, with prescription timing varying by provider
Read the full Teladoc Health review →

Heally vs Teladoc Health — FAQ

Is Heally better than Teladoc Health?

▾

Teladoc Health scores higher overall in our independent evaluation (79.9/100 vs 64.2/100), leading on trust & safety, experience, reputation. Heally comes out ahead on value, product range. Heally has the lower entry price (from $49/mo vs $89/mo), so the better value depends on which treatment you need.

Is Heally or Teladoc Health cheaper?

▾

Heally has the lower starting price (from $49/mo vs $89/mo for Teladoc Health). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do Heally and Teladoc Health both offer?

▾

Both platforms treat Primary Care. Heally covers 7 treatment categories total and Teladoc Health covers 3.

Still deciding?

Heally alternativesTeladoc Health alternativesTake the Match Quiz