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Heally vs TeleDirectMD: Which Is Better?

Head-to-head comparison of Heally and TeleDirectMD based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

TeleDirectMD scores higher overall in our independent evaluation (66.5/100 vs 64.2/100), leading on trust & safety, value, experience. Heally comes out ahead on product range, reputation. Heally has the lower entry price (from $49/mo vs $79/mo), so the better value depends on which treatment you need.

Heally

Fair

Heally is a San Mateo-based telehealth marketplace offering free consults for branded GLP-1s, compounded longevity drugs (rapamycin, NAD+, sermorelin), hormones and lab testing on a pay-per-refill model.

Visit Heally

TeleDirectMD

Good

TeleDirectMD is a solo-physician virtual practice offering $79 flat-fee video visits for urgent care, sexual health, skin, women's health and chronic-medication refills in 44 states plus DC.

Visit TeleDirectMD

Score Breakdown

Dimension	Heally	TeleDirectMD
Overall Score	64.2/100	66.5/100 ✓
Trust & Safety30%	56/100	70/100 ✓
Value25%	72/100	76/100 ✓
Experience20%	58/100	66/100 ✓
Product Range15%	82/100 ✓	54/100
Reputation10%	55/100 ✓	52/100

At a Glance

Founded	2016	—
Headquarters	San Mateo, CA	—
Publicly traded	No	No
Treatment categories	7	5
Treatments listed	15	5
Starting price	$49/mo	$79/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

Category	Heally	TeleDirectMD
Women's Health	$99 Perimenopause Treatment	$79 Birth Control Refill Visit
Sexual Health	$99 3-in-1 Sexual Treatment (tadalafil / oxytocin / PT-141)	$79 ED Visit
Primary Care	$175 Lab Testing (full panels)	$79 Virtual Visit (urgent care, UTI, STI, skin)

Heally

+Free provider consultation and no membership fee; patients pay only when a refill is ordered

+One of the broader longevity menus we track: rapamycin, NAD+ (injection and nasal), sermorelin, glutathione, methylene blue, metformin and acarbose

+Names its medical group (HLY Medical Group PA) and compounding pharmacies (The Pharmacy Hub, Beaker, Red Rock)

−Inconsistent marketing claims: '250,000+ patients' on one page versus 'thousands' on About, and '12,563 reviews' versus 68 on Trustpilot

−25% of Trustpilot reviews are one-star, citing wrong doses shipped, high costs and aggressive renewal outreach

−Weight-loss refills auto-schedule until cancelled, and a card authorization hold is placed about 48 hours before the appointment

Read the full Heally review →

TeleDirectMD

+One all-in $79 cash price per visit, published up front and HSA/FSA eligible

+Every visit is a live video consult with a named, board-certified physician, never a mid-level provider or a questionnaire-only review

+Fast access: visits typically start within 1–2 hours of booking, 7 days a week, and prescriptions go to the patient's own pharmacy

−A single physician handles all visits, which limits capacity and continuity of care

−No GLP-1, weight-loss or controlled-substance prescribing

−Not available in AR, MA, NM, NY, OR or RI

Read the full TeleDirectMD review →

Heally vs TeleDirectMD — FAQ

Is Heally better than TeleDirectMD?

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Is Heally or TeleDirectMD cheaper?

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Heally has the lower starting price (from $49/mo vs $79/mo for TeleDirectMD). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do Heally and TeleDirectMD both offer?

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Both platforms treat Women's Health, Sexual Health, Primary Care. Heally covers 7 treatment categories total and TeleDirectMD covers 5.

Still deciding?

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